Job Description

Job Descriptions

Job Summary

Responsible for planning and designing new software and web applications. Completes programming and implements, tests and debugs defined software components. Under direction of the Manager of Application Development, this role will participate in development, testing and implementation for the various Comcast customer contact / Care agent desktop tools applications, (for example, online chat) on a primarily Microsoft-based technology stack as part of a collaborative Agile engineering team. The person will be responsible for writing software components using standard Integrated Development Environments (IDEs), writing unit test cases and supporting the Testing and Quality Assurance phases of the software development lifecycle. The candidate will work as part of a team of analysts, developers, 3rd party software vendors, and Comcast management to ensure the successful operation of all interfacing applications.

Job Description

Core Responsibilities

* Reviews, writes and edits codes. Conducts analysis to determine integration needs.
* Researches, writes and edits documentation and technical requirements, including software design evaluation plans, test results and technical manuals.
* Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
* Works with the Quality Assurance team to determine if applications fit specification and technical requirements.
* Applies full use and application of engineering methodologies related to area of engineering specialty.
* Displays knowledge of engineering concepts and skills and knowledge of their application in the area of specified engineering specialty.
* Displays knowledge of and ability to apply, process design and redesign skills.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.

DUTIES

* Developer role for application development within a full development life cycle of large-scale releases, including new applications and enhancements to existing workflows.

* Work with Solution Designers and lead developers to convert designs and User Stories into tested working code.

* Support acceptance and regression testing of builds and releases.

* Interact as required with external vendors and internal IT development groups to attain technical implementations of business goals.

* Perform other duties as assigned.



QUALIFICATIONS:

* Bachelors Degree in Computer Science, Computer Engineering, or related disciplines; extensive, directly related experience may be considered in-lieu of degree(s).

* 2-Plus years preferred experience in application development using Microsoft .NET technology stack tools (C programming language preferred) and IDEs.

* 2-Plus years preferred experience Angular or similar front-end toolsets.

* Experience / familiarity with REST API development and principles

* Experience / familiarity with SOLID design principles.

* Experience / familiarity with general secure coding practices (e.g. CORS, etc.) required.

* Experience / familiarity with Service Oriented Architectures (SOA.)

* Experience in Microsofts Azure Cloud Services a big plus.

* 2-Plus years preferred experience developing complex web projects in a corporate environment on a customer-facing Web site, including performance optimization and attention to security principles.

* 2-Plus years experience with Agile Software Development Life Cycle practices as part of a Scum team.

* Experience in online TFS / VSTS a plus.

* Strong speaking, writing, collaboration, and follow-up skills.

* Ability to work independently and as a team member.

* Able to prioritize and execute tasks in a high-pressure environment.

* Experience in Cable / Telecom is a plus.

Employees at all levels are expected to:



* Understand our Operating Principles; make them the guidelines for how you do your job.

* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

* Win as a team - make big things happen by working together and being open to new ideas.

* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

* Drive results and growth.

* Respect and promote inclusion & diversity.

* Do what's right for each other, our customers, investors and our communities.



Disclaimer:

* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

0-2 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.