Job Description

Job Description
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision.

The Manager, Benefits within the Colleague Experience Group (CEG) is a full-time permanent position and is part of the team that defines and drives benefits strategy. This position will lead our benefits reporting strategy, working closely with our data warehouse and other service providers, internal partners and consultants to ensure that benefit offerings and program/plan design of each program/plan drive health equity and meet business objectives.

Candidate must possess both the skills and passion to drive integrated and innovative program designs and initiatives coupled with impactful results. The ideal candidate will be an energetic and creative thinker with outstanding leadership, strategic thinking, and communication skills. This candidate needs to have a proven record of working in a fast-paced environment and operating both independently and within a high-performing, global team environment. This position will report to the Director, Health and Well-being Strategy.

Key Responsibilities:

* Play a key role in developing health and well-being plan design and strategy, including prescription drug plan, healthcare and more
* Evaluate healthcare data to develop insights, make decisions, create solutions and drive continuous improvement with measurable outcomes
* Partner with health partners to identify and monitor health disparities, trends, and outliers in benefit programs and recommend next steps
* Direct oversight of data analytic partners, health management vendor partners and health and well-being initiatives
* Act as a center of expertise for team members and the Amex community regarding benefit programs and practices
* Represent American Express externally, as part of industry organizations and related meetings
* Remain knowledgeable and up to date regarding benefits regulations and continuing trends in the market
* Partner closely with the benefits communications team to ensure creative, timely and accurate program communication to colleagues
* Partner closely with internal partners including CEG, Operations, Marketing and Communications, Health Services, Supply Management, Finance, Technology, etc. to ensure plan/program performance, maintain service levels and comply with all internal and external legislative and regulatory requirements

Minimum Qualifications

* Experience interpreting healthcare data from database reporting tools to deliver actionable insights
* Strong understanding of the key drivers of benefit plan program changes in current market environment
* Proven project management expertise and a demonstrated ability to manage multiple priorities and drive results
* Experience managing pharmacy benefits a plus, including coalition partnerships, strategy, and vendor management
* Strong organizational skills with the ability to independently establish plans and successfully execute multiple assignments with concurrent deadlines in a dynamic environment
* Ability to manage and maximize relationships with third party advisors and vendors
* Highly professional with established relationship building skills
* Strong problem solving and highly developed reasoning skills
* High level of energy and commitment; ability to excel in a fast-paced environment
* Demonstrated ability to impact and influence others at all levels in the organization and maintain effective relationships with external partners
* High attention to detail and excellence in execution
* Excellent communication and presentation skills including technology tools such as Excel and PowerPoint
* Minimum of 5 years experience in corporate benefits strategy
* Minimum of a bachelor's degree required

Additional Details:

* Location: 200 Vesey St, New York, NY 10285
* Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.