Spectrum

Supervisor, Sales Support - Ad Sales

Posted on: 25 Feb 2021

New Port Richey, FL

Job Description

Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.

JOB SUMMARY

The Sales Support Supervisor oversees a team of Account Planners and Account Coordinators who provide pre-sale and post-sale support to advertising Account Executives. This position plays a key role in hiring, training, coaching and developing a team of sales support professionals. The goal of this team is to help free up Account Executives time as well as to provide efficient and timely support of our clients to meet their advertising needs.

MAJOR DUTIES AND RESPONSIBILITIES

* Oversee all assigned APs and ACs
* Review and adjust workloads of APs and ACs appropriately
* Understand and work to improve the workflow for all lines of business
* Understand all available linear and advanced sales products
* Responsible for interviewing, selecting and onboarding all ACs and APs.
* Plays a major role in overseeing career development and progression for team members.
* Regularly meets with Sales management to understand and improve the sales experience for Account Executives.
* Works cross functionally with Operations, Finance, Pricing and Inventory, Production, Field Research and Marketing to ensure workflow is working appropriately.
* Support LSM and Director of Sales (DOS) with sales tracking
* Manage market trade requests and needs
* Manage market autofill lists for the DOS
* Review monthly KPIs and determine needs of the market and the ongoing training needs of team members.
* Assists in market reporting that is requested
* Serves on a team with other Sales Support Supervisors to recommend best practices for other markets to adopt.

SKILLS AND QUALIFICATIONS

* Minimum 2-4 years of experience in an Ad sales environment, with a background in Sales Support, Account Planning, or Operations, is preferred.
* Knowledge of Ad Sales products (TV & digital) is preferred.
* At least two plus years of previous experience supervising other team members is highly preferred. Related experience providing coaching, performance management and team development is also ideal.
* A Bachelors degree is preferred but not required.

For more information on Spectrums benefits, please click here.

Spectrum

New York, New York

Time Warner Cable (TWC) was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Its corporate headquarters were located in the Time Warner Center in Midtown Manhattan, New York City, with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia. From 1971 to 1981, Time Warner Cable, as Warner Cable, owned Dimension Pictures.

It was controlled by Warner Communications, then by Time Warner. That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent (including the "Road Runner" name for its Internet service, now Spectrum Internet).

In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval.

The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the Spectrum brand in most markets (even Charter launched this brand in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.

 

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