Job Description

Company Summary

Join our team! As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.homewarranty.firstam.com

Job Summary

In a fast paced accounting environment perform a variety of routine and some non routine clerical/ accounting function in accordance with standard procedure in general accounting, invoice / payment processing, accounts payable, reconciliation of accounts and response to customer inquiries.

Essential Functions

* Submit invoices received through email or fax Data Entry Work flow for processing.
* Enter contractor and/or supplier invoice information into FALCON.
* Analyze and resolve invoice payment-related issues that failed auto approval logic in a timely and accurate manner.
* Approve contractor as per the pre-determined invoice approval procedure.
* Document all invoice adjustments, returns, cancellations made to invoices in the appropriate screens.
* Process supplier invoices as per pricing list in company operating system
* Follow up on equipment/parts return process with contractors.
* Maintain monthly reconciliations of assigned supplier accounts.
* Assist the Contractor Relations and/or Supplier Management team with escalated research items, inquires and other payment issues that require minor troubleshooting.
* Escalate complex invoice issues to Invoice Control leads.
* Audit internal quality control reports to ensure correct payment.
* Answer incoming calls and/or emails from contractors/suppliers with regard to invoice inquiries.
* Maintain current understanding of all related internal systems and processes while adhering to internal and external audit controls/Accounting policies.

Knowledge and Skills/Technology Used

* Good listening, verbal and written communication skills
* Good customer service skills
* Good organizational skills with the ability to multi task , prioritize and follow up
* General knowledge of standard procedure in accounting and basic math skills
* Working knowledge of Microsoft Office applications

Typical Education

* High School Diploma or equivalent

Typical Range of Experience

* Typically has 1-2 years in a fast paced accounting environment

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.