Shift Manager - (60685)
Posted on: 21 Feb 2021
St Paul, MN
Job Description
Job Description
Position Summary
Employee is responsible for the direct oversight of front-line employees on his or her designated shift for the Minneapolis/St. Paul Airport Parking Operations. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met.
Essential Duties
Provide excellent customer service by finding solutions to customers needs within established polices and procedures.
Ensure that future schedules are complete (days off, vacations, etc.).
Ensure all call-offs are covered.
Manage daily schedules and accommodate increased/decreased client staffing requests.
Manage employee lunches and breaks.
Communicate with Operations Managers on a frequent basis regarding operations.
Maintain daily shift report for managers.
Maintain communication with other Shift Managers/Supervisors to maintain optimum staffing levels.
Effectively coach, counsel and discipline employees.
Set positive, professional example for workforce.
Ensure supervisor and front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Perform other duties as assigned.
Minimum Requirements
Some college course work or equivalent work experience preferred.
Three (3) years management or equivalent work experience preferred.
Must be 18 years of age or older.
Must submit to and pass a drug screen and MVR.
Must meet all requirements to receive required airport SIDA badge and Customs Seal, including successful completion of a background check and ten-year work history.
Valid driver's license with clean driving record required.
Experience working with Union staff a plus.
ABM Industries Inc.
New York, New York
ABM (NYSE: ABM) is a leading provider of facility solutions. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909
Our team of more than 140,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.
We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.
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IndustryFacilities/Maintenance
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No. of Employees140,000
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Website
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Jobs Posted5547
