Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The Enterprise Customer Excellence (ECE) Program Support Compliance Officer is responsible providing compliance program support for the ECE Compliance team covering Customer Remediation, Enterprise Complaints Management Office (ECMO) and Conduct Management. The Program Support Compliance Officer oversees and partners with the business/first line to ensure that compliance program elements are implemented and sustainable, and program deliverables are executed accurately and timely consistent with FRB commitments.

Specific activities include:

* Monitoring of ECE activities to identify and assess compliance risk
* Supporting annual Compliance Program deliverables including risk identification and assessment, learning needs analysis, assessment of compliance program effectiveness, etc.
* Oversight of compliance program policy requirements including managing regulatory change, assessing impacts to controls, managing/escalating issues and developing corrective actions; reviewing policies and procedures
* Supporting implementation of the Risk and Control Self-Assessment program and the Internal Control Program
* Oversight and review of third party engagements for the ECE
* Providing Compliance support and guidance on ECE projects and initiatives

Required Qualifications
* 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications
* Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
* Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
* Experience managing compliance-driven initiatives and / or processes which require close partnership with business, risk, and / or audit functions
* Ability to apply critical thinking, draw conclusions, apply independent judgement, exercise credible challenge and make fact-based decisions
* Ability to identify situations which need to be escalated for guidance and resolution
* Knowledge and understanding of compliance practices and methodologies, including risk assessment, monitoring and testing activities, regulatory change
* Effectiveness in driving successful execution of plans; ability to plan, prioritize, and set goals
* Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including management, regulators, front line businesses, and enterprise functions
* Ability to work in a dynamic environment, and adjust to changing priorities

Street Address
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 128 South Tryon Street - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-Plano: 4975 Preston Park Blvd - Plano, TX
IA-Des Moines: 206 8th St - DES MOINES, IA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
MN-Minneapolis: 2650 Wells Fargo Way - Minneapolis, MN
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
NY-New York: 150 E 42nd St - New York, NY
NJ-Summit: 190 River Rd - Summit, NJ

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.