Quest Diagnostics

Quality Assurance II Coord- Seattle, WA req54769

Posted on: 20 Feb 2021

Seattle, WA

Job Description

Job Description

Quality Assurance II Coordinator- Seattle, Washington - Monday-Friday Day Shift

Quest Diagnostics/Blueprint Genetics is on a mission to bring world-class genetics knowledge to mainstream healthcare. Our company is growing rapidly, and we are currently looking for a full-time Quality Assurance Coordinator II to join our operations in Seattle, WA. This is an exciting opportunity to provide world-class genetic diagnostics and clinical interpretation for rare inherited diseases in 14 medical specialties. Our promise is to provide clinicians and their patients with comprehensive and high-quality tools and resources for diagnosis of genetic conditions. In doing so, we provide possibilities for targeted treatment and individualized care for patients.

The QA Coordinator II position is responsible for the daily oversight of testing, issue resolution, maintenance of records and compliance with all procedures, regulations and policies. Responsibilities also include creating, coordinating, implementing and analyzing quality processes that ensure compliance with regulatory and company Quality Control/Quality Assurance/Quality Management standards.

Duties and Responsibilities:
-Is knowledgeable in assigned area within the QA department and manages additional projects in an independent environment.
-Maintain knowledge of laboratory regulatory requirements, to include accrediting agencies, federal, state, and local requirements as well as Blueprint Genetics and Quest Diagnostics policies.
-Organizes and participates in internal and external audits, as needed
-Responsible for reviewing department processes and Standard Operating Procedures (SOP) to assure that these accurately reflect current processes.
-Maintenance of records required for certifications/inspections and compliance with all procedures, regulations and policies.
-Ensures compliance with all applicable regulatory agencies through documentation, audits and corrective action.
-Preparing reports to be generated on a monthly and quarterly basis for use in the Quality Management meetings.
-Review and address issues around protected health information (PHI) investigations, reportable quality issues, and other non-conformances, ensuring that responses are accurate and complete as well as ensuring that immediate, short-term and long-term corrective actions are implemented.

-Proficiency Testing: Identify all tests performed and ensure enrollment and participation in external proficiency testing for each test. For those tests not covered by external proficiency testing, ensure internal proficiency testing is performed. Ensure that all proficiency testing is reviewed, and corrective action is complete for all non-conformances.

-Organizes and participates in management review

-Organizes and participates in risk assessment activities

-Provides on-site consultation on quality and/or regulatory issues

-Participates/organizes vendor management

-Performs special projects as assigned

-Ability to travel up to 25% of the time

Qualifications:
Education Preferred: Bachelors degree from an accredited college or university required
Work Experience: 2 year experience as a QA Coordinator or other non-entry level position in a clinical laboratory, preferably in Molecular Genetics laboratory
Other: Demonstrated ability to communicate effectively both internally and externally with all levels of professionals via conference call, email and/or in face-to-face meetings.
Demonstrated ability to manage multiple projects and to produce required deliverables by the established deadlines and with the appropriate level of detail and accuracy.
Able to work independently and make decisions as needed to achieve these goals. Team oriented.
Proven ability to work collaboratively, providing direction to and receiving feedback from peers and manager to resolve internal and external client issues.

Quest Diagnostics

Secaucus, NJ

Company Overview

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

At a Glance

Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers 
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation.  Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology 
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988 

Recognition

Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers 
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018

Read more about awards and honors.

Read more about our Reputation Honors and Corporate Social Responsibility programs.

Products and Services

Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening 

Read more about products and services.

Operations

Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094  
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S. 
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico 

 

 

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