Job Description

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

Department Summary

Laboratory Services is the single point of contact for providing technical expertise in the areas of calibration, chemistry, nondestructive and material testing. We are committed to maintaining and strengthening our long-term working relationships by ensuring that professionalism, competence, confidence, and trust are demonstrated with every service we provide.

Our laboratory uses state-of-the-art technology and serves a diverse clientele in a wide variety of fields. We perform both lab and field work and offer pick-up and delivery of equipment or any device that requires special handling.

Job Description/Responsibilities

Under limited supervision, all technicians must be able to work in a team environment planning daily work efficiently to meet established goals/metrics tied to Safety, Quality, Cost and Delivery.

The Calibration Technician will:

* Perform calibration and repair activities relating to portable Measurement & Test Equipment (M&TE) in the field of metrology (the science of measurement).
* Evaluate test results in accordance with nationally accepted codes, instrument specifications, ISO/IEC 17025, 10CFR Part 21 Appendix B and requirements within Lab Services Quality System.
* This activity may be in a laboratory environment or at customer locations.
* Have a passion for technology, and a commitment for learning as they will be exposed to new measuring instruments that are becoming more sophisticated.
* Use procedures and be given the right tools to verify the accuracy of a wide variety of instruments covering electrical, temperature, pressure, dimensional, force, torque, cable locators and gas detectors, etc.
* Be able to communicate with vendors, customers, engineering staff and managerial personnel presenting solutions to issues as they arise with measuring instruments and test equipment.
* Be required to document instrument work order status, parts ordering, and work with vendors on outsourced instruments which will require strong written and oral communication skills using information technology.
* Assist in training entry-level technicians, and perform miscellaneous duties as required.
* Use Windows and Web based applications, statistical analysis tools and general mathematics daily.
* Have excellent reasoning skills, and the ability to perform proceduralized tasks using basic hand tools and calibration standards to record electrical and physical quantities from customers instruments.
* Be required to have a working knowledge of electronic/electro-mechanical test systems and physics as it applies to measurement devices.
* Be required to be dependable, highly organized, have self-discipline and able to work in both a team environment and independently with minimal supervision.
* Need to remain flexible as overtime, occasional week-long travel (up to two times/year) and moderate overnight travel (up to two times/quarter) may be required. A Consumers Energy vehicle will be provided for use during such travel.

Requirements/Qualifications

* A two-year associate degree in the requisite scientific or technical field.
* OR, 48 scientific or technical credit hours as measured on a semester basis.
* The 48 scientific or technical credit hours can be obtained through colleges, technical institutes, licensed apprenticeship programs, trade schools, military programs, etc.
* Candidates who do not meet the 48 scientific technical credit hours (education requirements) but have extensive Company or industry experience in positions that demonstrate required abilities and performance may be placed in the Technical Support Job Family.
* One or more years of applicable experience.
* Metrology aptitude.
* Self-starter.
* Proficiency with Microsoft Windows.
* Proficiency with Microsoft Excel.
* Proficiency with Microsoft Word.
* Technical background.
* Instrumentation background.

The following skills and experience may set you apart:

* Metrology course work.
* Statistical course work.
* Measurement uncertainty.
* MET/CAL procedure development.
* Familiarity with electrical circuits and measurements.
* ASQ Calibration Technician Certification.
* MET/CAL and Web based applications.
* Statistical analysis tools and general mathematics.
* Excellent reasoning skills.

Essential Functions

* Perform calibration and repair activities relating to portable M&TE in the field of metrology (the science of measurement).
* Work effectively in a team environment and emphasize healthy customer relations.
* Strong attention to detail, the ability to follow procedures, and superior oral and written communication skills.
* Understanding of the fundamentals of electronics, physics, and communication protocols used in automated data acquisition systems.
* Critical thinking and the ability to apply innovative solutions to complex problems.
* Aptitude for electronics, mechanical, math, technical writing ability and advanced knowledge of computer-controlled automatic testing equipment.
* Under limited supervision, all technicians plan and perform work to calibrate, troubleshoot, and/or repair a variety of M&TE, using knowledge of mechanical and physical properties, electronic theory and electronic M&TE.

Hours and Travel

* Meet travel requirements of the position up to 20% travel.
* Work a flexible schedule, which may include evenings, weekends, holidays, overnight travel and overtime.
* Individual must have a valid drivers license.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
* The employee is frequently required to stand and walk.
* The employee is occasionally required to climb or balance and stoop, kneel, or crouch.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
* Duties involve moving materials weighing up to 10 pounds on a regular basis such as pumps, valves, motors, gauges, other operating or lab equipment, books, paper, laptop computer, etc., and may infrequently require moving materials weighing up to 50 pounds.

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.