JOB SUMMARY
The Manager Clinic Operations 1 coordinates all activities in physician offices, clinics or other areas that assist patients to ensure high quality, patient-centered care and compliacne with established policies, procedure and standards.
ESSENTIAL FUNCTIONS OF THE ROLE
Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives.
Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned personnel.
Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
Provides information to physicians, community groups, and referral agencies about programs provided by practices.
Investigates, resolves and documents resolution of patient complaints.
KEY SUCCESS FACTORS
Demonstrated leadership, communication and problem-solving skills.
Demonstrated effectiveness in team development strategies.
Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization and organizational skills.
Able to travel as required.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - Associate's or 2 years of work experience above the minimum qualification
EXPERIENCE - 3 Years of Experience
Dallas, TX
The largest not-for-profit healthcare system in Texas, and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.
Today, we're looking toward the future of healthcare for everyone—a future we're building together.
Known for exceptional patient care for more than a century, the two organizations serve adjacent regions of Texas and operate on a foundation of complementary values and similar missions. Baylor Scott & White Health includes 48 hospitals, more than 900 patient care sites, more than 6,000 active physicians, 40,000+ employees and the Scott & White Health Plan.
Our Core
The visual representation of our System Strategy is called Our Core. At the center of Our Core are the personal Commitments our employees make to advance our work for the benefit of those we serve.
Our Mission
Founded as a Christian ministry of healing, Baylor Scott & White Health promotes the well-being of all individuals, families and communities.
Our Values
We serve faithfully
We act honestly
We never settle
We are in it together