Progressive

Claims Administrative Support Specialist

Posted on: 20 Feb 2021

St Petersburg, FL

Job Description

As a claims support specialist on our Home & Property team, youll help ensure our property claims process runs smoothly and efficiently. Youll partner with and provide administrative support to claims adjusters and leaders. Youll process payments, reassign claims, answer file-related questions and provide guidance around system practices. Duties & responsibilities - Help with writing, processing, uploading, mailing and general handling of correspondence and other file-related information - Backup phone coverage during customer service high call volume - Monitor claim assignments, adjuster profiles, and state licensing requirements in claims distribution systems - Maintains and updates all claims adjuster licensing renewals, CE credits, and appointments Must-have qualifications - Bachelor's degree or higher - Instead of the above, associate degree or higher and three years of work experience within financial services, information technology, data analysis, customer service or related field - Instead of a degree, five years of work experience within financial services, information technology, data analysis, customer service or related field Compensation - $36,000 - $39,000 per year depending on experience
- Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance Benefits - 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness& mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
- Onsite gym & healthcare at large locations Equal Opportunity Employer

Progressive

Mayfield Village, OH

Progressive Casualty Insurance Company, Inc. provides insurance products in the United States. It offers auto, motorcycle, recreational vehicle/trailer, boat, car, snowmobile, all-terrain vehicle, personal watercraft, golf cart, and Segway insurance products. The company also provides home and property insurance, such as homeowners, renters, condo, mobile home, and flood insurance, as well as commercial, pet, health, wedding and event, life, mechanical breakdown, umbrella, business, ID theft, and travel insurance.

In addition, it manages claims through its service centers; and provides roadside assistance and catastrophe claim services. Progressive Casualty Insurance Company, Inc. offers its products online, as well as through phone and independent agents. The company was founded in 1937 and is based in Mayfield Village, Ohio with a network of offices in the United States. Progressive Casualty Insurance Company, Inc. operates as a subsidiary of Drive Insurance Holdings, Inc.

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