Job Description

McKesson Corp is a Fortune 7 company and is one of the largest providers of medicines, pharmaceutical supplies and health information technology (IT) products and services in the United States with revenues of $208.4 billion in 2018. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 78,000 employees work together every day to make better care possible for patients around the globe.

Current Need

We are seeking a Manager, 3PL Collections Operations to join our team in LaVergne, TN, Irving, TX, Louisville, KY, or Mason, OH.

Position Description

The Manager, 3PL Collections Operations will lead a diverse team to manage Collections Operations for the Non-Title customer portfolio, while still having a broad understanding of Title 3PL. Negotiates and advises on collection of overdue bills and takes appropriate action to recover overdue payments. This role will focus on 3PL Non-Title Collections portfolio across MSH and RXC in the following areas:

* Improve and manage all accounts receivable aging, collections activities and priorities, and dispute resolutions.
* External client and internal stakeholder support for Non-Title 3PL programs
* Drive close partnership with Sales, Customer Care, Billing, Finance/Accounting to resolve issues and complex disputes.
* Communicates results and risks to internal stakeholders.
* Set clear vision and priorities for team driving process improvement and systematic enhancements.

Key Responsibilities:

Manage AR aging, collections activities and priorities, and dispute resolutions:

* Drive collection on delinquent problem accounts, coordinating with internal business partners to resolve past due balances
* Develop strong customer relationships and negotiate with complex customers on payment issues
* Correspond with internal parties, primarily Sales on account resolution

External client and internal stakeholder support for Non-Title 3PL programs:

* Leadership and guidance on process and deliverables to ensure strong financial services for OTC customers
* Develop and report SLA and Metrics for financial services provided
* Correspond with internal parties, primarily Sales and Program Managers on account resolution
* Lead monthly 3PL Non-Title AR review calls

Leadership and Team Development:

* Active participation on leadership team to understand and address challenges and opportunities
* Create strong development plans for collections and credit team
* Identify and deploy department training plans

Minimum Requirements

Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

Critical Skills

* 6+ years experience in Accounts Receivable/Collections or related field
* Strong Excel skills
* Strong business acumen
* Ability to influence partners and stakeholders
* Experience with SAP or 3PL a plus

Additional Knowledge and Skills

* Excellent written/verbal communications
* Ability to multi-task in fast-paced environment.
* Strong problem-solving skills in addition to detail focus
* Strong customer focus

Education

Bachelor's degree in finance, accounting, or related field or equivalent experience

Physical Requirements

General Office Demands

Must be authorized to work in the US. Sponsorship is not available for this position.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!