Job Description

We are currently seeking a Customer Account Specialist to work 9:30am - 6:30pm Monday through Friday to establish a responsive dialogue with customers which conveys a working knowledge of MPB offerings. Screen calls through tactful, relevant, focused questioning to sell products and services, resolve inquiries, and to take orders. Place Proactive calls with customers regarding Sales Leakage, Sales Opportunities, Product Information, McKesson Service Offerings and other miscellaneous outreach.

Responsible for interfacing with customers prior to and/or after a sale. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint, product standpoint, and customer experience standpoint. Pre-sale: Analysis of customer inquiries to determine appropriate product literature; influencing shipping schedules; recognizing new business opportunities.

Minimum Qualifications

* 0 - 2 years of relevant experience

Critical Skills

* Minimum of 2 years Inside Sales/Customer Support experience or comparable Pharmaceutical Distribution industry experience
* Strong PC proficiency in MS Office and Outlook
* Ability to learn challenging and growing product portfolio
* Excellent communication skills
* High sense of urgency (working with critical life saving drugs and tight time frames)
* Strong organizational skills required
* Multi-tasking
* Closing the loop

Additional Skills

* 4 year degree preferred
* SAP experience a plus
* Working knowledge of plasma and specialty products desired

Benefits & Company Statement

McKesson believes superior performance individual and team that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and its flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we cant do it without you. Every single McKesson employee contributes to our missionwhatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our companyand of healthcare. At McKesson, youll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry thats vital to us all.

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!