Your Opportunity
The Sales and Service Technology division supports client facing systems, sales support systems, and service systems. Salesforce.com is the foundation of the Customer Relationship Management (CRM) systems used by the Sales Technology team. Schwab has 14 Salesforce orgs, including the CRM Retail org, which supports sales for our Retail Branches. The CRM Retail org has automated integrations with many other Schwab systems.
As a member of the CRM Retail Sales Technology team, you will be immersed in a collaborative, innovative, and technically challenging environment. As a Salesforce Developer you will be responsible for design, development, and delivery of Salesforce artifacts. We're looking for team members that are eager to learn and implement new technologies and provide outstanding CRM solutions.
What you are good at
* Analyzing business and systems requirements and providing technical solutions to meet user requirements
* Designing and developing solutions on CRM Salesforce platform integrating with backend systems and working closely with our development, QA, product teams and Architects
* Ensuring timely delivery of project deliverables
* Collaborating with business partners on issues
* Partnering with application and data developers on designs, models and best in class implementation
* Interacting with experts from across Schwab in different support organizations and business groups
* Being a member of Agile team(s) that focuses on delivering what the client needs
* Providing Tier 2 support for production issues, including fixes across platforms and on-call responsibilities working with production support team to ensure 24x7 availability of production systems
What you have
* Strong foundational understanding of application development concepts and technologies
* Demonstratable problem solving and troubleshooting skills, coupled with a desire to take on responsibilities; solutions oriented
* Excellent written and verbal communication skills, including the ability to explain complex system issues in business terminology
* Ability to effectively handle multiple, competing, high-priority projects with varying deadlines
* Experience interfacing with business partners at various levels
* Demonstrated ability to understand the business functions that the team supports
* Ability to work independently as a member of an Agile scrum team
* Track record of being detailed oriented; a self-starter having deliverables with minimal defects
* Must be able to quickly grasp complex concepts and learn new technologies
* Experience supporting production operations in a high-availability environment
* Experience interfacing with multiple technology domain partners, including offshore vendor teams and internal groups
* Must be able to coach and mentor junior members on the team
As a developer you will have the following skills and experience:
* Bachelor degree in Computer Science, Information Technology, Engineering or a related field
* Salesforce development skills gained through hands on experience and understanding of Salesforce platform features
* Some experience in Salesforce design and development
* A moderate understanding of Salesforce platform features
* Knowledge of Salesforce Configuration, Workflow, Triggers, Visualforce, Apex coding and batch
* Knowledge in integration of Salesforce with backend systems synchronous and asynchronous
* Salesforce Lightning experience a plus
* Salesforce Administrator and Developer certifications a plus
* Experience in CI/CD using Atlassian tools like BitBucket & bamboo highly desired
* Experience in Java/J2EE technology stack and distributed computing highly desired
* Experience with Jira for issue and project tracking desired
* Prior Agile development experience highly desired
* Prior exposure to the financial industry will set you apart
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Why Schwab?
At Schwab, Own Your Tomorrow embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. Were a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
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Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay for Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace.
We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.
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The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (Member SIPC), offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or for other reasons.
Our purpose is to champion every client's goals with passion and integrity. This purpose drives us to help our clients take ownership of their financial futures, helping people at all levels of income and every stage of life, because investing for the future is one of the most important things people can do for themselves and their families. We believe it is critical to the health of our communities and to our society.