Car Install Technician
Posted on: 18 Feb 2021
West Des Moines, IA
Job Description
Our technicians are passionate electronics experts and are especially impassioned when talking about the connected car. As a Geek Squad Autotech, you'll go through a full 90-day onboarding, job shadowing and new hire training to prepare you for the Mobile Electronics Certified Professional (MECP) certification. Whether the request is to install Wi-Fi, entertainment, or a security system, you're the type of person who digs right in and knows the exact product or service to meet our client's needs. You'll guide the client through their purchasing journey, easing all worries thanks to your expertise and technical skills.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Installation of technology components such as remote start, car stereos, speakers, amplifiers, portable audio, GPS devices, Wi-Fi, security and so much more
* Positive relationship management to handle client appointments, provide technical advice and assistance, and sell additional products
* Educates sales team and customers on services and technology related to the connected car
* Maintains MECP certification and gain additional certification levels to grow your Autotech career
Basic Requirements
* Achieves and maintains MECP Basic Certification within 90 days of employment
* Valid Driver License
Preferred Requirements
* Prior Retail experience
* Prior experience with installing mobile electronics.
* MECP Basic, Advanced or Master Certification
Best Buy
Richfield, MN
Best Buy Co., Inc. operates as a retailer of technology products, services, and solutions in the United States, Canada, and Mexico. The company operates in two segments, Domestic and International. Its stores provide Computing and Mobile Phones, such as computing and peripherals, e-readers, networking products, tablets, and wearables, as well as mobile phones comprising related mobile network carrier commissions; consumer electronics, including digital imaging, health and fitness, home theater, portable audio, and smart home products; and entertainment products consisting of drones, movies, music, and toys, as well as gaming hardware and software, and virtual reality and other software products.
The company’s stores also offer appliances, such as dishwashers, laundry appliances, ovens, refrigerators, blenders, coffee makers, and vacuums; and other products, such as beverages, snacks, and sundry items, as well as baby products, luggage, and sporting goods. In addition, it provides services comprising consultation, design, delivery, installation, memberships, protection plans, repair, set-up, and technical support services, as well as connected health services for aging consumers.
The company offers its products through stores and Websites under the Best Buy, bestbuy.com, Best Buy Direct, Best Buy Express, Best Buy Mobile, Geek Squad, GreatCall, Magnolia, Pacific Kitchen and Home, bestbuy.ca, and bestbuy.com.mx brand names, as well as through mobile applications and call centers. As of February 2, 2019, it had approximately 1,187 large-format and 51 small-format stores. The company was formerly known as Sound of Music, Inc. Best Buy Co., Inc. was founded in 1966 and is headquartered in Richfield, Minnesota.
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IndustrySales/Retail
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No. of Employees125,000
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Website
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Jobs Posted832
