As an Assistant Store Manager - Operations, you will play a vital role in creating a positive customer service experience throughout the store. In-store pickup, checkout, asset protection, inventory control, returns/exchanges/trade-in, recycling, and safety all fall into your big bucket of responsibilities. In this role, you will play an essential part of the management family with total store responsibility, training, mentoring of associates, building an effective sales culture, and driving positive outcomes for the company.
Key Accountabilities:
* Ensures efficient and effective customer experiences
* Oversees all store HR practices and audits compliance processes
* Monitors controllable expenses and partners with leadership for informed decision making
* Directly supervises, trains, develops, and retains key holders and associates
* Builds a diverse pipeline of talent for future opportunities
* Celebrates and recognizes successful moments everyday
Basic Qualifications
* 2 years of experience as a Supervisor/ Manager in Business, Military or other fields
* 2 years of sales or customer service experience
* 1 year of experience managing and reviewing operational expenses and revenue
Preferred Qualifications
* Associate Degree or higher in Computer Science, Business, Management or related fields
* Retail Experience
* Consumer Electronic Experience
Richfield, MN
Best Buy Co., Inc. operates as a retailer of technology products, services, and solutions in the United States, Canada, and Mexico. The company operates in two segments, Domestic and International. Its stores provide Computing and Mobile Phones, such as computing and peripherals, e-readers, networking products, tablets, and wearables, as well as mobile phones comprising related mobile network carrier commissions; consumer electronics, including digital imaging, health and fitness, home theater, portable audio, and smart home products; and entertainment products consisting of drones, movies, music, and toys, as well as gaming hardware and software, and virtual reality and other software products.
The company’s stores also offer appliances, such as dishwashers, laundry appliances, ovens, refrigerators, blenders, coffee makers, and vacuums; and other products, such as beverages, snacks, and sundry items, as well as baby products, luggage, and sporting goods. In addition, it provides services comprising consultation, design, delivery, installation, memberships, protection plans, repair, set-up, and technical support services, as well as connected health services for aging consumers.
The company offers its products through stores and Websites under the Best Buy, bestbuy.com, Best Buy Direct, Best Buy Express, Best Buy Mobile, Geek Squad, GreatCall, Magnolia, Pacific Kitchen and Home, bestbuy.ca, and bestbuy.com.mx brand names, as well as through mobile applications and call centers. As of February 2, 2019, it had approximately 1,187 large-format and 51 small-format stores. The company was formerly known as Sound of Music, Inc. Best Buy Co., Inc. was founded in 1966 and is headquartered in Richfield, Minnesota.