Responsibilities
Entry level position that works under general guidance from an applications coordinator/ senior analyst and reports to an Applications Systems Manager. With general guidance responsible for implementing, developing and maintaining applications by investigating processes to understand operations and developing appropriate system solutions. With assistance provides on call support based on supported application needs. Works to obtain and maintain a basic knowledge of the Epic platform for their primary application with an understanding of the integration of modules within the Epic Enterprise. With minimal assistance is able to interact with clients and demonstrates critical thinking and follow through. May need assistance with workflows or system builds. Uses key attention to the build and workflow requirements needed to achieve and maintain software lifecycle standards. Responsible for establishing credibility at all levels and building partnerships with customers and colleagues.
Qualifications
Education Requirements
* 4 year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Experience
* No experience required. End user experience or relevant experience a plus.
Certification and Licensure
* Combination of current Epic certifications in primary application(s) in application maintenance and development must be maintained. If Epic training is required, results must meet department expected outcomes regarding completion time frame, overall scoring, and other aspects of certification.
Required Skills
* Analytical Skills
* Change Management
* Collaborative Skills
* Computer Skills to include use and navigation
* Customer Service Skills
* Detail Oriented
* Communications Skills
* Interpersonal Skills
* Teamwork Skills
* Listening Skills
* Microsoft Office Applications
* Multitasking
* Organizational Skills
* Problem Solving Skills
* Relationship-Building Skills
* Service Orientation
* Strategic Thinking
* Strong Team Player
Reading, PA
About
Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people.
Together, our six hospitals and other entities provide a full range of medical care — from prevention, screenings and education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs and public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
Who We Are
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing and Reading Hospital School of Health Sciences, and we have a comprehensive physician network. All of our facilities participate in our partnership with the UPMC Health Plan.
Collaboration across Tower Health enables our hospitals, providers, leadership and staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services — all right here in our region.
Recognition
Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology and oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers and inpatient facilities in the region.
Commitment
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.