Manager, Leads Platform Support- Remote
Posted on: 16 Feb 2021
Madison, NJ
Job Description
Job Description
Referral Platform Engagement Manager
Realogy Leads Group is looking for an enthusiastic and results-oriented individual with strong communication and public speaking skills to articulate the value of the Referral Platform's features and benefits to the brokers and agents within the Realogy Advantage Network. This individual should be someone who has experience working directly with salespeople to drive results within a lead management platform and has experience as a Relocation Director within the Realogy Advantage Network.
Responsibilities:
Strategic Accountability and Platform Support:
* Act as the primary advocate for the Referral Platform and demonstrate how to leverage the tools within the Referral Platform to drive success.
* Support the Realogy Advantage Network on the referral platform and enhancements as they are released.
* Work closely with leadership to establish and execute strategies for successful achievement of broker adoption of the Referral Platform.
* Effectively communicate any issues (platform stability/performance) brought to your attention to Operations for escalation and resolution.
* Collaborate with Operations to share ideas for enhancements to the Referral Platform.
Talent Focus:
* Create an environment of collaboration, respect, and communication that encourages employee engagement and supports organizational strategic initiatives, fostering employee professional growth opportunities.
* Develop and promote a team culture of coaching, communication, and strong work ethic to support the organization's vision to achieve goals within the Leads Organization.
* Innovate creative and valuable solutions for change management and career development.
Qualifications:
* Minimum 5+ years of real estate industry experience.
* Minimum 5+ years of experience in a role requiring management of multiple projects and processes with competing demands.
* Current Relocation Director experience within the Realogy Advantage Network
* Demonstrated leadership with effective management of a geographically distributed workforce.
* Experience excelling in a highly matrixed environment with the ability to work across multiple business units.
* Excellent communication skills with an emphasis on the effective use of virtual channels.
* Excellent platform and classroom-style public speaking experience.
* Demonstrated strong organizational skills, the ability to meet deadlines, and problem-solving skills.
* Business development and sales skills.
* Proven ability to present concepts, data analysis and project plans and execute accordingly.
* Ability to work well under pressure in a fast-paced, high volume environment.
* Demonstrated proficiency in Microsoft Office, WebEx, and proprietary Realogy systems or similar tools.
Minimum Education: College degree preferred
Travel requirements may include: Overnight travel up to 10%
LI-ES1
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
