Job Description

Position Title: Manager Schedule Publications

Position Summary

The Manager leads the Schedule Publications Team responsible for the cross-functional alignment on, and timely distribution of JetBlues published flight schedule, and Codeshare setup and weekly processing.

Essential Responsibilities

In conjunction with the Schedule Publications Team, the Manager:

* Manages JetBlues weekly publication files, coordinates with IT on schedule testing requirements, coordinates with Customer Support and manages the customer reaccommodation workflow, and cross-functionally determines the appropriate content of JetBlues selling schedules.

* Works with all Operating departments on close-in schedule issues to ensure schedules align with operating constraints, cost targets, staffing plans and meets the companys operating metrics.

* Works closely with the Route Planning and Schedule Planning teams to determine the appropriate content for JetBlues weekly capacity changes.

* Processes weekly and ad-hoc Schedule Changes in SabreSonic RES.

* Maintains schedule change tables and publication settings in SabreSonic RES and Sabre Schedule Manager.

* Maintains passenger Minimum Connect Times with OAG/Innovata.

* Coordinates and plans codeshare development in concert with Airline Partnerships Team

* Oversees weekly Codeshare processing.

* Facilitates new partnership launches and maintains existing partnership settings.

* Distributes accurate JetBlue publication schedules to external sources (OAG/Innovata) and internal JetBlue departments. Also assists Reservations department with schedule change related items.

* Coordinates functions of the Scheduling Team with the functions of other departments internal and external to the Planning Department (Reservations, Customer Support, Airline Partnerships amongst others) to ensure that the needs and accomplishments of the department embrace the vision of the Company

In conjunction with the Scheduling Team, the Manager:

* Trains, develops, educates, and promotes growth of the department and individual Crewmembers with specific focus on customer service satisfaction

* Fosters team growth and the ability of the team to focus their attention on achieving overall goals of the Scheduling Team and the Company corporate goals and plan

* Uses interpersonal skills and knowledge of scheduling to define, review, revise and implement close-in schedules

* Other duties may include: supporting other commercial teams with ad-hoc planning requests; leading cross-functional projects, etc.

Minimum Experience and Qualifications

* High School Diploma or General Education Degree (GED)

* Five (5) years of airline, airline planning, schedule publications, or transportation analytical experience

* Experience in reservation systems technology and/or scheduling software

* Ability to work well with all levels of leadership

* Extremely detail oriented

* Knowledge in Sabre AirVision Suite and/or Sabre reservation system

* Able to visualize the ultimate plan and be able to work with all the operating departments to help them fully understand the schedule and put it into action

* Ability to be nimble and think outside the box in an environment that can bring change to the everyday processes regularly

* In-depth understanding of airline scheduling, global distribution systems, and PNR life cycles

* Understand the airline operations and planning in order to effectively relate to the schedules being produced

* Able to effectively handle numerous schedules and scheduling issues at the same time

* Pass a ten (10) year background check, and pre-employment drug test

* Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

* Bachelors Degree in Finance, Economics, Business, Engineering, Computer studies or related aviation field

* Six (6) years of airline planning and scheduling experience

* Three (3) years of supervisory experience

* Experience with Sabresonic RES, Sabre AirVision suite

Crewmember Expectations:

* Regular attendance and punctuality

* Potential need to work flexible hours and be available to respond on short-notice

* Well-groomed and able to maintain a professional appearance

* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

* Must fulfill safety accountabilities as prescribed by JetBlues Safety Management System

* Promote JetBlues 1 value of safety as a Safety Ambassador, supporting JetBlues Safety Management System (SMS) components, Safety Policy and behavioral standards

* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlues confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

* Uphold JetBlues safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

* Computer and other office equipment

Work Environment:

* Traditional office environment

Physical Effort:

* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)