Mgr-Operations
Posted on: 15 Feb 2021
Springfield, MO
Job Description
Job Description
Job ID: 444172BR
Address Line 1: 1430 N Alliance Ave
City: Springfield
State: Missouri
Zip Code: 65802-6620
Position Status: Full-Time
Grade: 10
Work Hours: Varies
Job Description
POSITION OVERVIEW:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures
ESSENTIAL JOB DUTIES/RESPONSIBILITES:
1. Lead, educate and develop company employees
2. Plan daily manpower needs to ensure customers freight is delivered and picked-up timely and damage free
3. Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
4. Monitor dock to ensure proper loading techniques
5. Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
6. Conduct safety meetings and facilitate quality groups
7. Monitor and analyze all opportunities to cut costs and improve efficiencies
8. Assist customers with rate quotes, claim information and setting appointments
9. Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
10. Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
11. Communicate with Account Manager(s) to ensure customers and companys needs are met
12. Identify freight moving at incorrect weight and classification
13. Ensure all OS&D is identified and processed properly
14. Monitor actual performance data and gather information for reporting
15. Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
16. Comply with all applicable laws/regulations, as well as company policies/procedures
17. Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
Must possess high school diploma or equivalent
Prior management experience preferred
Strong communication skills (written and verbal)
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred
Able to work in a remote location, taking self-initiative without requiring immediate local supervision
Multi-tasked oriented and possess good organizational skills
Knowledge of Microsoft Office Suite and Internet
WORKING CONDITIONS:
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Hours may vary due to operational need
Frequent contact with service center personnel; fast-paced, deadline oriented
Must be able to travel as needed
Division Category: Operations
Company Name: FedEx Freight Inc.
FedEx
Memphis, TN
FedEx Corporation provides transportation, e-commerce, and business services worldwide. The company’s FedEx Express segment offers shipping services for delivery of packages and freight. Its FedEx Ground segment provides business and residential money-back guaranteed ground package delivery services; and consolidates and delivers low-weight and less time-sensitive business-to-consumer packages. The company’s FedEx Freight segment offers less-than-truckload and freight delivery services. As of May 31, 2018, it operated approximately 27,000 vehicles and 370 service centers. The company’s FedEx Services segment provides sales, marketing, information technology, communications, customer, technical support, billing and collection, and other back-office support services.
It also offers FedEx Mobile, a suite of solutions to track packages, create shipping labels, view account-specific rate quotes, and access drop-off location information; FedEx Office, a suite of printing and shipping management solutions for copying and digital printing, professional finishing, document creation, direct mail, signs and graphics, computer rentals, Wi-Fi, and corporate print solutions; and packing services, supplies, and boxes, as well as FedEx Express and FedEx Ground shipping services.
The company’s Corporate, Other and Eliminations segment offers international trade services in customs brokerage, and ocean and air freight forwarding services; cross-border enablement and technology solutions, and e-commerce transportation solutions; integrated supply chain management solutions; time-critical shipment services; critical inventory and service parts logistics, 3-D printing, and technology repair. This segment also provides international trade advisory services, including assistance with the customs-trade partnership against terrorism program; and publishes customs duty and tax information. FedEx Corporation was founded in 1971 and is headquartered in Memphis, Tennessee.
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IndustryTransport/Delivery Services
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No. of Employees450,000
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Jobs Posted5695
