Professional Field Engineer
Posted on: 15 Feb 2021
Auburn Hills, MI
Job Description
Job Description:
Essential Job Functions
* Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.
* Conducts site surveys of customer sites and plans and designs systems installations.
* Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
* Communicates project status, deliverables, priorities and contingencies.
* Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.
* Troubleshoots, diagnoses and applies logical solutions to installation problems.
Basic Qualifications
* Bachelor's degree or equivalent combination of education and experience
* Bachelor's degree in computer science, engineering or related field preferred
* Three or more years of field or engineering experience
* Experience working with customer technology and support requirements
* Experience working with computer systems
* Experience working with the company's hardware, software and equipment products
* Experience working with various computer applications and ability to apply to situation
Other Qualifications
* Good interpersonal skills to communicate and work with customers and team members
* Analytical and problem solving skills
* Organizational and time management skills
* Good computer skills
* Ability to resolve hardware/software problems
Work Environment
* Office environment
DXC Technology
Tysons, VA
DXC Technology Company, together with its subsidiaries, provides information technology services and solutions primarily in North America, Europe, Asia, and Australia. It operates in two segments, Global Business Services (GBS) and Global Infrastructure Services (GIS). The GBS segment offers technology solutions comprising enterprise, cloud application, and consulting services; application services; analytics services; business process services; and industry software and solutions.
The GIS segment provides cloud and platform services; workplace, mobility, and Internet of Things services; and security solutions. The company was formerly known as Computer Sciences Corporation and changed its name to DXC Technology Company in April 2017 as a result of its merger with the Enterprise Services business of Hewlett Packard Enterprise Company. DXC Technology Company was founded in 1959 and is headquartered in Tysons, Virginia.
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IndustryInformation Technology
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No. of Employees130,000
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Website
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Jobs Posted767
