JOB TITLE: Employee Health & Benefits Account Manager (Non-Sales)
DIVISION: MMA Southeast
LOCATION: Newnan, GA
AVAILABILITY: Immediately
ABOUT THE COMPANY:
Make a career. Make a difference.
Ready to join a business based on innovation and integrity? Work with us and discover real opportunities to make our clients and our communities more secure and more successful.
Marsh & McLennan Agency Southeast is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. With over 20 offices across AL, FL, GA, KY and TN, the MMA Southeast region has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.
When you join MMA, youll find a:
* Culture of respect that practices everything we preach
* Respect for the entrepreneurial spirit
* Place to grow, to be challenged but also to feel that you belong
* Special way to give back to your community
Experience the MMA difference.
Colleagues at MMA dont simply work together; they challenge each other to push further, think smarter, and love what theyre doing together. Our shared purpose is to be there for our clients in the moments that matter.
Thats why working at MMA is a unique, exceptional experience. And thats why, at MMA, you can make a career that makes a difference.
ABOUT THE ROLE:
The main goal and function of an Employee Health & Benefits Account Manager is to assist the production team in the production and service of new and existing accounts. This is a heavy client-facing role so you must be willing to travel (mostly day travel with a few overnights a year) and be comfortable making presentations to clients.
AREAS OF RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
* Assist employee health & benefits producer and team in servicing existing accounts in every capacity, including renewals
* Keep production team fully informed of pertinent activities on the accounts
* Set up and maintain customer files
* Coordinate and participate in periodic meetings with clients and vendors
* Develop communication materials including Benefit Enrollment Guides
* Review SPDs and agreements/contracts for accuracy
* Coordinate and conduct employee enrollment meetings
* Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
* Assist policyholders with claim forms, policy changes, cancellations, etc.
* Verify accuracy and completion of enrollment applications and transmit to carriers
* All facets of implementation of new clients or additional coverages for existing clients
REQUIREMENTS:
* Previous experience with Employee Health & Benefits or related field
* Excellent computer skills including Microsoft Office applications and Outlook
* Outstanding customer service skills
* Effective communication skills, both verbal and written
* Must have resident Agents License in Life and Health or obtain within 90 days
BENEFITS AND PERKS:
MMA Southeast offers competitive salaries and comprehensive benefits and programs including:
* 401K and company match program
* Company-paid life and disability plans
* Employee Stock Purchase Plan
* Generous paid time off programs
* Paid parental leave
* Employee assistance program (EAP)
* Volunteer paid time off (VTO)
* Career mobility
* Pet insurance
* Tuition assistance
* Employee Resource Groups (ERGs)
* Continuing education and training opportunities
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.
This job is not eligible for remote working from Colorado
New York, New York
Marsh & McLennan Companies, Inc., a professional services company, provides advice and solutions to clients in the areas of risk, strategy, and people worldwide. It operates in two segments, Risk and Insurance Services, and Consulting. The Risk and Insurance Services segment offers risk management services, such as risk advice, risk transfer, and risk control and mitigation solutions, as well as insurance, reinsurance broking, catastrophe and financial modeling, and related advisory services; and insurance program management services.
This segment serves businesses, public entities, insurance companies, associations, professional services organizations, and private clients. The Consulting segment provides health, wealth, and career services and products; and specialized management, as well as economic and brand consulting services. The company was founded in 1871 and is headquartered in New York, New York.