Laboratory Corp.

Lab Manager

Posted on: 15 Feb 2021

Matthews, NC

Job Description

LabCorp is seeking a highly motivated and energetic Manager to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: Improving Health, Improving Lives.

Job Duties/Responsibilities

* Oversee the daily operational activities while implementing operational improvements to increase client satisfaction, quality performance, and operation efficiency.
* Provide leadership to all department team members and promote a positive environment.
* Mentors and provides necessary tools for team success.
* Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost effective laboratory product possible.
* Ensure all areas of responsibility are meeting the needs of our clients, corporate service metrics, quality standards, and expectations.
* Resolves client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations.
* Ensures effective communication with Leadership, Clients, Sales, Corporate Operations, as well as direct reports and all departmental staff
* Conduct departmental meetings and ensures appropriate departmental communication
* Investigate deviations from established procedures to ensure effective corrective action
* Ensure personnel competency and address performance related issues as necessary
* Maintain a clean and safe work environment

Requirements

* Normally a B.A./B.S. Degree in related field, advanced degree preferred.
* Minimum 3-5 years of experience and must meet CLIA requirements.
* MT(ASCP) preferred.
* Prior supervisor experience managing several direct reports
* Experience in a high volume working environment
* Knowledge of quality assurance practices and procedures
* Understanding of operations as well as policies and procedures
* Proven ability to problem solve/troubleshoot and provide solutions under minimal supervision
* Strong communication skills; both written and verbal
* Ability to handle the physical requirements of the position

Shift

1

Schedule

Monday - Friday, 8:00 am - 5:00 pm

Laboratory Corp.

Burlington, NC

Laboratory Corporation of America Holdings operates as an independent clinical laboratory company worldwide. It operates in two segments, LabCorp Diagnostics (LCD) and Covance Drug Development. It offers various clinical laboratory tests, such as blood chemistry analyses, urinalyses, blood cell counts, thyroid tests, Pap tests, hemoglobin A1C and vitamin D products, prostate-specific antigens, tests for sexually-transmitted diseases, hepatitis C tests, microbiology cultures and procedures, and alcohol and other substance-abuse tests.

The company also provides testing services in the areas of women's health, allergy, diagnostic genetics, cardiovascular disease, infectious disease, endocrinology, oncology, coagulation, pharmacogenetics, toxicology, and medical drug monitoring; and esoteric testing, cancer diagnostics, and other complex procedures. In addition, it provides technology-enabled solutions, including a suite of applications to enable patients, healthcare providers, health systems, accountable care organizations, and insurers with convenient and secure access to LCD’s data and services, as well as billing for laboratory services. Further, it offers end-to-end drug development, medical device, and diagnostic development solutions from research to clinical development and commercial market access.

The company primarily serves managed care organizations, biopharmaceutical companies, physicians and other healthcare providers, hospitals and health systems, governmental agencies, employers, patients and consumers, contract research organizations, academic institutions, and independent clinical laboratories. Laboratory Corporation of America Holdings has collaborations with the Boston University, Columbia University, Duke University, Johns Hopkins University, The Mount Sinai Hospital, the University of Tennessee, Yale University, and QIAGEN N.V. The company was founded in 1971 and is headquartered in Burlington, North Carolinia.

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