Job Description

Job Summary:

The Assistant Facilities Manager is responsible for overseeing facility maintenance and repair needs of baggage handling system and SkyClub at Fort Lauderdale Hollywood International Airport.

Job Responsibilities:

* Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

* Proactively inspect and address high levels of quality facility environment, addressing needs ahead of client concerns.

* Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures

* Meet or exceed site Key Performance Indicators (KPIs); monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions accordingly

* Enforce all Company policies and training requirements regarding safe and efficient operations and work practices

* Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

* Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

* Support work order management for in house staff and vendors as necessary.

* Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging

* Any and all other duties and tasks assigned.

* Primary focus on client customer service is required. AFM will manage and maintain overall site service, performance, processes, and quality standards for services which may include but is not limited to: cleaning/custodial, solid waste & recycling, and pest control. The AFM will strive towards innovation of services offered, assist with lowering cost of delivery, and works with suppliers to integrate the service into operations while dramatically enhancing the customer experience.

* The AFM will own the effective participation in quality assurance programs, and drive towards a higher level of cleanliness as well as meet or exceed scoring metrics as stipulated in both Client and Vendor contracts.

Required Education/Experience:

Required Knowledge, Skills and Abilities

* Minimum of two years of facility management industry experience required. Bachelors degree in Facility Management or Property Management a plus.

* Must have basic computer and mobile (Smartphone) skills for CMMS, email, MS Office, TEAMS, Safety training, Sourcing, etc.

* Strong organizational and management skills.

* Must be motivated and able to work without direct constant supervision.

* Excellent customer, computer, verbal, and written communication skills.

* Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.

* Basic knowledge of building systems and technical skills (mechanical and electrical systems).

* Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors).

LI-MZ

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.