Job Description

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets passenger vehicle, commercial truck, and off-highway equipment Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

The Sr. Business Analyst - Aftermarket leads the requirements development for applying technology to satisfy business needs. Acts as the liaison among internal stakeholders to analyze, document, communicate, and validate business and system requirements. This position can be located in either Novi, MI or Maumee, OH.

Responsibilities:

* Effective communications and hand-off of information with peers and business
* Ensure issues are identified, tracked, reported on, and resolved in a timely manner
* Manage ongoing support requests and administrative needs
* Lead key initiatives. Manage small and medium projects.
* Develops and maintains good working relationships with customers
* Documentation of current processes, data, and physical environment
* Evaluation of the efficiency and effectiveness of current processes, data, and the physical environment
* Definition of requirements based on above analysis
* Develops the functional specification of the new processes, logical data model, and physical environment
* Recommendation to build, buy, or outsource
* Develops the functional integration test specification, conducts integration test, and conducts customer acceptance test
* Identifies, develops, and delivers training needed for implementation
* Provides second tier support

Requirements:

Education

Bachelors Degree in a business or technical discipline required or may consider equivalent 8+ years related professional experience

Masters Degree a plus

Experience

3 - 7 years related professional experience

Language Skills

* English (fluency in reading, writing, and speaking)

Certifications

*
Additional skills

* Experience requirements include working with and/or facilitates:
* Project methodology
* Gathering information and/or data gathering process
* Developing process models
* Developing functional specifications of new processes, data, and physical environment
* Developing functional integration test specifications, conducting test, and conducting customer acceptance test
* Recommending build, buy, or outsource solutions
* Working with all types of business processes, understanding the components of each business process and how various business processes integrate
* Identifying, developing, and delivering training required for implementation
* Providing technical consulting to other(s) and/or projects
* Leading multiple projects

Core Competencies:

* Excellent analytical skills
* Ability to communicate technical information to non-technical users
* Excellent decision-making skills
* Effective team player and/or mentor/coach
* Excellent presentation skills
* Excellent oral and written communications skills
* Works with diverse/multiple problems of complex scope where analysis of the situation or data requires in-depth evaluation and/or interpretation of various factors
* Uses knowledge of current issues, past trends, and technological information to provide innovative alternatives to complex situations.
* Exercises judgment within functional policies and goals
* Must possess strong leadership skills and generate enthusiasm among team members
* Ability to push creative thinking beyond the boundaries of existing industry practices and mindsets is required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.