Job Description

DESCRIPTION

The Key by Amazon team is inventing and implementing pioneering initiatives for secure deliveries of products and services, changing paradigms and customer behaviors. We are focused on enhancing our customers’ experience through next generation technologies, and are seeking an exceptional, entrepreneurial Senior Product Manager with a technical background to help drive this mission.

As a Senior Product Manager working on Key by Amazon, you will help build a product roadmap and a coherent customer experience across an array of products that will revolutionize how people manage access to different places in their life. You will work closely with software and hardware engineering teams, program managers, user experience designers, marketing managers, and with other internal Amazon product stakeholders across the company, as well as with Key’s external network of strategic partners. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while making history.

It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for smart home combined with an established track record delivering break-out consumer experiences.

Responsibilities
· Help define the long-term strategy and vision for access management and secure delivery, leveraging new technologies to deliver compelling features to our customers;
· Work with technical and non-technical stakeholders to understand and improve product capabilities;
· Analyze customer feedback and usage metrics to identify pain points and feature improvement opportunities;
· Build innovative concepts and successfully champion them through senior management and other teams;
· Drive requirement definition, customer experience design, product roadmap, and prioritization;
· Define and own the business metrics and KPIs for our products and services;
· Partner across the Ring organization and the Amazon ecosystem to understand their customer needs and influence adoption of new services;
· Analyze the business opportunity to externalize more of our services to 3rd-party partners;
BASIC QUALIFICATIONS

· Bachelor's Degree
· 5+ years of experience in product or program management, product marketing, business development or technology
· Experience with end to end product delivery
· Experience with feature delivery and tradeoffs of a product
· Experience overseeing roadmap strategy and definition
· 5+ years of experience working and shipping customer-facing as well as infrastructure software products;
· 5+ years of experience coordinating product development cycles and software development schedules;
PREFERRED QUALIFICATIONS

· MBA or Master’s degree in a CS-related field;
· Passion for creating innovative solutions for consumers;
· Experience delivering consumer software products and services in a high growth environment;
· Ideal candidate should have consumer electronics product knowledge with emphasis on communication devices using industry standard protocols such as Bluetooth, Wi-Fi, ZigBee, etc.
· Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives;
Strong analytical and quantitative skills with the ability to use data

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us//.