Job Description

DESCRIPTION

Come join the Amazon Key for Business team and help drive the transformation of our customer delivery experience at scale. Key for Business, our patented building access technology, supports Amazon Last Mile deliveries. We are actively seeking a motivated and multi-talented individual who is passionate about building technical products with a strong emphasis on design, quality, performance and customer satisfaction. The individual should have sufficient knowledge and understanding of how to optimize teams, process and performance to succeed in a start-up can-do environment.

This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

Responsibilities:

· Lead the definition, design, development and launch of products that delight customers.
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· Lead the development of the product strategy and vision supported by internal and external analysis.
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· Create buy-in for the product vision both internally and with key external partners.
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· Define creative, high quality, simple product roadmaps based on product strategy and vision.
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· Work closely and collaboratively with design and product teams from partner organizations.
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· Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
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· Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load.
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· Work closely with 'software engineering' and 'KfB Sales and Operations' teams to deliver features to market.
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· Launch products to market by working with Marketing, public relations, and Finance teams.
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· Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.

BASIC QUALIFICATIONS

· Bachelor's Degree
· 5+ years of experience in product or program management, product marketing, business development or technology
· Experience with end to end product delivery
· Experience overseeing roadmap strategy and definition
· Experience with feature delivery and tradeoffs of a product
· Experience contributing to engineering discussions around technology decisions and strategy related to a product

PREFERRED QUALIFICATIONS

· MBA or Master's degree.
· Knowledge in mobile applications, web technologies and IoT applications.
· Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners.
· Demonstrated ability managing full product lifecycles.
· Demonstrated ability to turn customer needs and pain points into innovative products.
· Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
· Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and to drive actions.
· Proven ability to work independently to drive projects to completion.
· Proven track record of delivering projects within scope, time, budget and quality.
· An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment.