Albertsons

Sr. Manager Consumer Research -Capability Lead

Posted on: 15 Feb 2021

Pleasanton, CA

Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S.

The Consumer and Shopper Insights Department has an opening for a Sr. Manager Consumer Research- Capability Lead. This position is in Pleasanton Ca.

Position Purpose:

The Customer and Market Intelligence team has an opening for a Sr. Manager of Consumer Research. This position will report into VP of Research. As the new Center of Excellence, we will leverage our rich data around the customer, our stores, and the marketplace to create new analytic and insights capabilities that drive strategy for all key pillars in the business. The team is seeking an Sr. Manager of Consumer Research who is intellectually curious and passionate about building and scaling new research capabilities leveraging our rich behavior-based household level data as an asset that connected to research can accelerate our knowledge of our customers and the marketplace that drive long-term sustainable growth.

Experience:

The successful market researcher will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness while also partnering to build out future research on demand capabilities leveraging rich transactional data assets of over 30 million households. This capability development will include on demand research portal development and advanced analytic techniques targeted specifically to consumers we seek to understand attitudes, perceptions, and motivations behind their observed shopping behaviors.

Responsibilities

* Collect data on consumers, competitors and marketplace and consolidate information into actionable items, reports, and presentations
* Understand business objectives and design surveys to discover prospective customers' preferences
* Compile and analyze statistical data using modern and traditional methods to collect it
* Perform valid and reliable market research SWOT analysis
* Interpret data, formulate reports, and make recommendations
* Create online market research portal and catalogue findings to databases
* Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
* Remain fully informed on market trends, other parties research and implement best practices

Requirements

* Minimum 10+ years of relevant research experience building new capabilities / analytic techniques for companies.
* 3+ years leading a team
* Proven Market Research Analysis experience
* Ability to interpret large amounts of data and to multi-task
* Strong communication and presentation skills
* Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
* Search engines, web analytics and business research tools acumen
* Familiarity with CRM programs
* Adequate knowledge of data collection methods (polls, focus groups, surveys etc.)
* Working knowledge of data warehousing, modeling, and mining
* Strong analytical and critical thinking
* BS degree in Statistics, Marketing, or related field

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- all applicants offered a position are required to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER

Albertsons

Boise, ID

In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.

Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

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