Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Human Resources develops and implements our employees, candidates, and operational strategies to support Wells Fargos business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, employee relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR employees, strengthen controls, and scale technology infrastructure.

Key Responsibilities Include:

* Developing and executing design solutions for online applications and websites that are based on user research and user centered design techniques
* Collaborating with IT developers, product owners, project managers to ensure a consistent understanding of platform architecture and product roadmaps
* Leading design projects that influence the strategy and employee experience of our digital properties
* Understanding how to apply and balance user research insights with the design components available within our digital platforms
* Serving as a design advocate for the employee with the ability to forecast and assess industry trends and their impact on the company's product design alternatives.
* Serving as a brand steward and subject matter expert as it relates to Wells Fargos brand strategy, brand architecture and core design principles
* Creating standard design guidelines for HR products and digital properties that are brand compliant and employee centric
* Presenting and defending designs and key milestones to peers, project teams and executive level stakeholders
* Advocating for the employee and educating at all levels on the importance of user centered design

Required Qualifications
* 5+ years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting demonstrated through work or military experience

Desired Qualifications
* Scrum Master certification
* Experience designing and developing learning for complex technology systems and processes including Agile development methodology environments
* Knowledge and understanding of accessibility methods and standards, ADA Title III, Web Content Accessibility Guidelines (WCAG), or Section 508 compliance guidelines
* 5+ years of visual design experience
* 5+ years of interaction design experience

Other Desired Qualifications
* Proficient in the use of Axure RP Pro, Adobe Illustrator and Photoshop
* Knowledge of the user-centered design process, including how to conduct rapid prototype design solutions as well as create vivid conceptual design mockups
* BA/BS degree in Engineering, Computer Science, Graphic Design, Visual Design, or Information Sciences
* Masters Degree in Human Computer Interaction, Human Factors
* Creative, strategic thinker and can implement cohesive and inclusive designs
* Ability to properly explore and direct design solutions within the confines of a custom or out of box toolset to best meet the needs of our employees

Street Address
NC-Charlotte: 8740 Research Dr - Charlotte, NC
NC-Greensboro: 300 N Greene St - Greensboro, NC
NC-Winston Salem: 100 N Main St - Winston Salem, NC
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.