Job Description

A career in our Experience Design practice, A career in Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. Youll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation. We help our clients build a customer centric organisation through differentiated and brand defining customer experiences. Youll help our team build a value based consumer model, coupled with quantitative analysis and digital technology based on the clients target customer base.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Develop new skills outside of comfort zone.
* Act to resolve issues which prevent the team working effectively.
* Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
* Analyse complex ideas or proposals and build a range of meaningful recommendations.
* Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
* Address sub-standard work or work that does not meet firm's/client's expectations.
* Use data and insights to inform conclusions and support decision-making.
* Develop a point of view on key global trends, and how they impact clients.
* Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
* Simplify complex messages, highlighting and summarising key points.
* Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
7 year(s) of experience with at least 3 years of management experience, preferably in an agency-like environment

Required Knowledge and Skills:
A portfolio of your relevant desktop, mobile and tablet design work is required for review. Please include a link to it in your resume or upload it on the Additional Attachments section of the application.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:
Demonstrates extensive knowledge and/or a proven record of success in roles designing and creating deliverables that support the execution of digital business strategy in conjunction with the business development lifecycle and client presentations or meetings, emphasizing performance in a team environment and the following:
- Proactively supporting user interface and development teams to improve and test digital experiences;
- Fostering innovation among other members of the design team, as well as recommending team training opportunities and attending educational seminars upon request;
- Utilizing digital marketing communications know-how, innovation, problem solving, and a solutions oriented mind-set to create visual concepts for team review that leverage Photoshop, Illustrator, InDesign, Microsoft Office Suite, and other related technology and applications;
- Basic knowledge of HTML, CSS, Responsive design, iOS, and Android.

Demonstrates extensive abilities and/or a proven record of success collaborating with a broad team of strategy, technology, creative, and production resources, especially coordinating project work with third-party partners and vendors.

Demonstrates thorough abilities and/or a proven record of success identifying and addressing client needs, building solid relationships with clients, developing an awareness of Firm services, approaching the client in an organized and knowledgeable manner, delivering clear requests for information, and demonstrating flexibility in prioritizing and completing tasks.

Demonstrates extensive abilities and/or a proven record of success utilizing effective written and verbal business communication skills when interacting with clients and firm staff and management, in a professional services business environment, emphasizing the preparation of clear and concise documentation for clients.

Demonstrates extensive abilities and/or a proven record of success engaging in teamwork dynamics as a team member, including understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, proactively seeking guidance, clarification, and feedback, prioritizing and managing multiple tasks in a fast-paced environment, and completing work in a timely, accurate, and efficient manner.

Demonstrates extensive abilities and/or a proven record of success managing multiple projects at the same time. Demonstrates extensive abilities and/or a proven record of success overseeing and mentoring junior designers.