Job Description

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM

This position is part-time (22.5 hours/week). Employees are required to have flexibility to adjust daily work shift schedules during our normal business hours of 12:00pm - 8:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 300 Community Drive, Manhasset, NY.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid - 19 Resources Page at: https://info.uhg.com/

Primary Responsibilities:

* Admit patients to the facility and provide information regarding the facility's regulations and policies; such as Patient Bill of Rights, Health Care Proxy, NY State Laws, etc
* Conduct interviews to obtain demographics, insurance information etc. and enter data into the registration system
* Communicate the Collection Policy to patients
* Collect and document co - pays and / or deductibles received at point - of - service
* Obtain appropriate signatures on medical, legal and financial forms
* Prepare charts, registration forms and print identification chart labels and patient identification wristband
* Forward required items to patient care unit
* Use Tele Tracking to assign beds for maternity patients
* Escort all patients to the patient care unit post registration
* Use Surgical Information System (SIS) to retrieve scheduled surgical, cardiology and pre - surgical testing cases
* Complete outpatient registrations for scheduled pre - admission testing, Obstetric Check and Call (OCC) and limited outpatient procedures
* Complete Death Register and Fetal Demise Register information and follows procedures regarding the disposition of records and distribution of information
* Facilitate the release of remains on all expired patients
* Perform a variety of diverse office / clerical duties supporting the department's operations; including, but not limited to, answering telephone, maintaining files, sorting mail, keeping inventory of supplies, and informing management of all activities, needs and problems

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
* High School Diploma / GED (or higher)
* 1+ years of experience in customer service
* Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Excel (data entry, sort / filter, and work within tables)
* Ability to work 22.5 hours per week with the flexibility to adjust daily schedule and work 12 PM to 8 PM, various days during the week and every other weekend
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group - approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
Preferred Qualifications:
* Associate's Degree (or higher)
* Experience in Hospital Patient Registration Department, Physician's office setting, Healthcare Insurance Company, revenue cycle vendor, and / or other revenue cycle - related role
* Understanding of Insurance Policies and Procedures
* Knowledge of Medical Terminology
* Experience in EMR (Electronic Medical Records)
* Experience in requesting and processing financial payments

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography - specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we've taken to ensure employee well - being include:
* Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID - 19
* Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
* Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
* Fully cover the COVID - 19 healthcare costs for our employees
* Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home

You can learn more about all we are doing to fight COVID - 19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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