When youre part of the team at Thermo Fisher Scientific, youll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and youll be supported in achieving your career goals.
Location/Division Specific Information
Unity(tm) Lab Services is a business segment which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness. We provide services at over 400 customer sites globally, which deepens the customer relationship and creates value for our customers through improved productivity, data to drive decisions, and lowered operating costs.
This position is located in South San Francisco.
How will you make an impact?
Provide services at the customer site such as stockroom and point-of-use inventory management, sourcing and order management, dock management, asset management, and laboratory support services including glassware washing, gas cylinder management, and media preparation.
What will you do?
* Inventory Management:
* Stockroom / POU management, dispensing of product, and follow direction / coordination of affiliated stockroom activities.
* Perform on-site program replenishments and disbursements.
* Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
* Remove cardboard and trash as needed (detrashing).
* Deliver direct shipment orders to end users.
* Sourcing/Order Management:
* Perform order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders.
* Facilitate vendor and customer interaction, problem resolution, executing 3rd party & agent buys.
* Dock Management, receiving and delivering packages
* EHS Support- Biowaste and Hazardous waste collection
* Glasswash & Autoclave
How will you get here?
Education
* High School diploma/GED required
Knowledge, Skills and Abilities
* Demonstrated verbal, written and presentation skills
* 2-3 years of progressive relevant experience required
* Proven excellence in customer service skills
* Detail oriented, problem solver, promotes team environment
* Must possess the operating skills to use hand held scanners and learn to enter data in various systems as necessary
* Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met
* Must possess the organizational skills to multi-task and meet deadlines as needed
* Must be able to use a computer and possess intermediate skills in Microsoft Office suite
Working Conditions
* Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.
* May be required to work independently at a customer location.
* Extensive walking is required.
* May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
* Must be able to lift, push and pull 50 pounds consistently.
* Must be able to use material handling equipment such as push carts and pallet jacks.
* Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses.
* Some areas require steel toe shoes, bump hats.
* Must be able to work overtime as required
Waltham, MA
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
To serve science, Thermo Fisher Scientific needs to stay ahead of it. To be the world leader in serving science, we need to anticipate (pre-empt) customer needs. We need to constantly think about advancing science, so customers have the freedom to be bolder and more innovative – we are committed to pushing science and technology a step beyond where it is today.