Dealer and Agent Relationship Manager - Recreation

SunTrust Banks
0 reviews

Posted on: 13 Feb 2021

Birmingham, AL

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Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

To assist Marketing/Sales Development Dept. meet its goals. Provide superior customer service to agent and dealer accounts. Take inbound calls/emails from agents and dealers, and quote/bind business. Primary business includes the Recreational market including Marine, Boat Dealers and RV's.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Manage dealer and agent relationship / servicing needs including, but not limited to:

1. Account Service

Handles requests from clients for quotes, binding, policy changes, underwriting information.

Establish and maintain a good business relationship with both clients and company personnel;

2. Marketing

Perform outbound calls/emails to dealer and agent base. Communicate sales efforts to the rest of the team for consistent message delivery.

3. Administrative

Prepare and issue binders, manage sales pipeline and track leads from respective dealers and agents

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Prefer existing knowledge or experience in the marine, RV or auto industries

2. Organized, detail oriented, persuasive and quality focused

3. Strong client relation skills

4. Excellent communication skills, verbal and written

5. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

6. Ability to travel, occasionally overnight

SunTrust Banks

Atlanta, GA

SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.

The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.

The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.