Job Description

SCAM ALERT: Caution against fraudulent job offers!

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SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

* At Deloitte, ethics and integrity are fundamental and not negotiable.
* We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
* We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
* We consider candidates only on merit and that we provide an equal opportunity to eligible applicants.
* No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party against promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements.

We encourage jobseekers to exercise caution.

Client Account Management - Manager

We're looking for an autonomous self-starter with outstanding organizational and program management skills--a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) you'll work with senior leaders, enabling account teams to deliver the best of Deloitte, strengthen relationships with our most important clients, and accelerate growth for the Firm. With a client-first mindset, you will align with Deloitte's businesses to execute business priorities and expand our services footprint, help develop and deliver Green Dot account strategies to address client issues, bring insights and leading practices to accounts, and drive operational efficiencies to keep client service leaders and professionals client-facing and help account teams win work.

How You'll Operate

You will serve as chief operating officer, flexing the role you play as you deliver against account priorities, serving as:

* Catalyst to spur the realization of our client's vision and goals, accelerating growth objectives;
* Strategist to engage with account and firm leadership to determine strategies vital to maximizing successful client performance;
* Steward to protect and build our brand with our client while seeking opportunities to reduce risks for our clients and the firm; and,
* Operator to effectively and efficiently manage across the account operating model to optimize performance and client results.

Work You'll Do

Responsibilities will be based on specific client relationship objectives and the priorities of the account leadership team. You will deliver across the Account Excellence Model, a holistic framework for managing world-class accounts, which includes:

Client: facilitate the development and execution of client relationship strategy, assist in leveraging client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits

Strategic: manage account strategy and operating model development, lead annual account planning processes

Leadership: plan and execute account leadership meetings, support leadership development

People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools

Quality & Risk: manage risk and compliance activities for your account, coordinate with risk managers and Office of General Counsel as needed, and support procurement relationship and contracting

Financial: coordinate financial analysis and reporting, opportunity tracking and internal reporting

The Team

At Deloitte, clients are at the heart of everything we do. As a part of Client and Market Growth, the CAM program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined, cross-functional support. CAMs, like other Deloitte practitioners, are aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; Government & Public Services; or Technology, Media & Telecom). CAMs help build and execute client service strategies, optimize internal support, and increase efficiencies to enable our account teams to provide the best Deloitte client experience.

Required:

* Demonstrated account management or consulting experience
* Minimum 5 years of relevant work experience
* Strong organizational skills
* Strong project management skills
* Ability to adapt to a changing environment
* Exceptional interpersonal and communication skills, with experience developing and tailoring communications for internal and external stakeholders
* Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical
* Excellent analytical and problem-solving skills
* Experience mentoring/counseling others
* Ability to travel 10% (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

* Bachelor's degree
* Previous experience working with government or other public sector entities

How you'll grow

At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow from within. From hands-on experience to increases in responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, Deloitte means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E21NATSMGRCC011-CL5



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