Job Description

Requisition Number: 44481

Corning is one of the worlds leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed peoples lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Scope of Position: Acts as a technical Subject Matter Expert (SME) for business and manufacturing IT capabilities and helps to ensure successful delivery of IT capabilities and services to maintain plant operations stability.

Roles and Responsibilities:

* Responsible for the installation, repair and preventative maintenance of desktops and related systems.
* Performs all installations, upgrades and backups of S/W and H/W applications.
* Troubleshoots network problems when they relate to the desktop and Manufacturing Equipment.
* Responds to and resolves trouble tickets.
* Substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job.
* Proposes and implements solutions to routine problems with direction from supervisor.
* Assist with implementation of new solutions or upgrades to existing solutions including communications, documentation and training.
* Obtains supervisory input to resolve new types of problems.
* General supervision with initial instruction on procedures. o Gives periodic status reports in written and verbal formats.
* Manage multiple tasks to deadlines; communicate progress at regular intervals.
* Gathers information independently using established and will-defined procedures.
* Trains new personnel to established procedures.
* Takes initiative to identify and propose remedies to problems to increase efficient workflow.
* Contributes to the completion of routine technical tasks.
* Actively negotiates work assignments with peers.
* Occasionally contacts sources outside own organization to obtain or provide information requiring some explanation or interpretation.
* Ensure compliance with Cornings risk management policies and procedures in new and existing solutions
* Deploy and troubleshoot IT infrastructure and equipment for manufacturing capabilities
* Manage access requests and approvals with appropriate documentation and change control processes
* Create and maintain documentation of plants systems and applications
* Maintain data systems and visual displays based on business requirements
* Support production processes by helping to resolve technical issues with IT systems in a timely and efficient manner

Job Requirements:

* Bachelors Degree in Information Systems, Computer Science or related.
* Familiarity with manufacturing systems and concepts
* Works well under pressure
* Effectively manages priorities
* Experience in manufacturing environment

Desired Experience:

* 3+ years of IT experience in a manufacturing environment
* Strong troubleshooting and communications skills
* Microsoft Certified Professional (MCP)
* Awareness of current standards and trends in IT and emerging technology
* Understanding of IT security and network risks

Required Skills:

* Team player that works well with others
* Creative and innovative problem solving
* Critical thinking
* Basic understanding of GMP
* Cost conscious
* Effective leadership, organization, and planning skills, with ability to handle changing priorities
* Excellent communications, interpersonal and influencing skills
* Must be a self-starter, able to work in team environment and motivate others

Travel: Up to 10%

This position does not support immigration sponsorship.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Washington DC