Job Description

JOB SUMMARY

The purpose of this position is to provide business operations administrative support to the construction risk management department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Proofs, formats, and issues documents such as proposals, correspondence, and standard reports.

Establishes and maintains record keeping and filing systems, including client database.

May perform administrative duties specific to department such as, assisting project managers with document filing, document issues, billing questions, and various other inquiries.

Answers phone calls with regards to client inquiries, researching and resolving problems requiring knowledge of department policies and procedures.

Track reports for review internally, workflow of reviewers, and deadlines from clients.

Other duties may be assigned.

Position is currently remote due to COVID-19 with intention to return to an office at a future date. At that time, other duties may be assigned including, but not limited to, sorting inbound mail, scheduling meetings, and ordering office supplies.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training.

Associate's or Bachelor's degree preferred.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires general knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate experience with Microsoft Office Suite.

Prior knowledge or experience in/with the construction industry not required, but an asset.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.