Job Description

As a Project Manager you will be responsible for directing and managing large and / or complex projects across the JPMorgan Corporate & Investment Bank (CIB) and Commercial Banking (CB) organizations with focus on the billing and pricing system for Wholesale Payments.

This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. You will manage the Pricing Domain, Set-up/Maintenance Domain or the Billing Domain and help Product Managers from concept through implementation including initiation, epics, user stories, design, build, & test and support both Agile and hybrid methodologies. This will include coordinating resources across one or more projects, managing the budget for assigned project(s), monitoring project progress (risks & issues), adjusting resources and priorities accordingly, preparing and presenting progress reports for management, collecting, documenting and archiving all required development artifacts, & ensuring technologies are integrated properly to support Caliber.

Primary Duties and Responsibilities

* Manage projects through the entire Software Delivery Life Cycle (SDLC) using standard project processes and tools
* Manage project budget and financials
* Create project plan and track to key milestone dates associated with targeted implementation window
* Manage project risks, issues, actions/deliverables
* Partner with Technology and Product to define approach for build phase and/or scripts; maintain master plan and dates for the build phase from start of build to completion
* Track hours utilization against forecast and escalate variances
* Partner with the Business to identify operational risks and ensure overall operational readiness prior to launch; develop operational readiness playbook and facilitate Go/No Go meetings upon completing of testing
* Manage project communications & status reporting (e.g. project performance metrics/KPIs)
* Develop slides / decks for senior management team to articulate project status and issues
* Proactively identify obstacles and collaborate with team to identify several options/solutions
* Identify and help implement continuous process enhancements/improvements
* Identify opportunities to automate or streamline current processes, focus on driving efficiency and improvements in controls.
* Collect and store all required compliance artifacts for the project across the project life cycle.

Qualifications

Bachelor's Degree required or equivalent work experience and minimum 10+ years of experience in information technology and/or Business Operations

* Working knowledge of Merchant Services and Treasury Services, IT and its supporting Lines of Businesses strongly preferred
* Working knowledge of pricing and billing strongly preferred
* Extensive experience establishing and managing to project plans and key milestone dates
* Ability to develop and manage a project budget
* Experience with projects in multiple technologies, functions and industries
* Experience with Agile and hybrid software development methodologies
* Proficient creating senior management presentations using MS PowerPoint
* Experience managing resources that are geographically distributed and culturally diverse.
* Strong written and oral communication skills
* Excellent judgment and decision making
* Ability to resolve conflict & facilitate decision-making
* Proven ability to make complex decisions based on experience, analysis and judgment.
* Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
* Formal project management training and PMP Certification and Agile Certification is preferred
* Proficient in Microsoft Office Suite and familiarity with Microsoft Project is require