Job Description

Requisition Number: 79713

The eCommerce Analyst role sits on the Demo/Sales team within our Marketing Department. This position is responsible for meeting with clients and sales reps to demonstrate our websites capabilities and overall benefits in an effort to increase ecommerce usage and transactions overall within our client base. In addition to client demos, the role is responsible for gathering client requirements, and then setting up the custom web portal. To be successful in this role, the ideal candidate is charismatic, professional, and has crisp communication skills.

The E-Commerce Analyst is responsible for the following main areas of E-Commerce:

1. Meet with internal and external clients and vendors to present eCommerce offerings and gather detailed business requirements.
2. Translate complex business requirements into functional, actionable projects aligned to departmental and corporate strategies.
3. Understand the features/functions of Insights e-commerce solutions in order to troubleshoot challenges and setup/update customized solutions.
4. Work within a team environment to understand ongoing challenges and identify patterns and system improvements needed to enhance solutions.

What you need to do to be successful:

* Understand website functionality directly and integration points to other systems
* Provide clear and professional communication to clients and sales teammates
* Directly contribute and be accountable to team goals and deliverables
* Self-starter who is motivated to learn, grow and expand knowledge in system integrations
* Understanding and willingness to create and maintain customized client websites through management tools
* The ability to seek and document site issues and identify opportunities for optimization when troubleshooting system solutions
* Lead discussions specific to e-commerce capabilities, benefits and solutions
* All other duties as assigned

What we want:

* Bachelors degree from a four-year college or university in a business or technical discipline. MBA or MS a strong plus. Two years experience working with an ERP system, preferably SAP. Four years in one or multiple functional business area(s), business analysis, requirements definition, project management, problem solving in a distribution/light manufacturing environment, preferably with an electronics reseller.

The ideal candidate will have the following skills:

* Strong and professional writing and communication skills
* Ability to read, analyze and interpret general business requirements, technical procedures and system to system process flows/integrations
* Ability to write reports and/or business requirements
* Ability to effectively present information and respond to questions from groups of managers, customers and other employees
* Strong understanding of technology industry, customer base and key industry triggers for scale, demand gen and customer engagement.
* Excellent time-management and organization skills, with attention to detail
* This individual is expected to demonstrate the following on a daily basis:

Hunger: Operates with energy drive and passion for the business, especially in the face of resistance or setbacks

Heart: constantly reassesses efficiencies and provides additional improvements

Harmony: Works well with others and is a great team player; be accountable, hold others accountable

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
* Founded in 1988 in Tempe, Arizona
* 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions for organizations across the globe
* $9.2 billion in revenue in 2018*
* Ranked 430 on the 2019 Fortune 500, 14 on the 2019 CRN Solution Provider 500
* 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
* Ranked 23 on the 2019 Fortune 50 Best Workplaces in Technology, 70 on the 2019 Fortune 100 Best Workplaces for Diversity, and 7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
* Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Addison || Illinois (US-IL) || United States (US) || PMG-MKT || None || US - Addison, IL; US - Tempe, AZ ||