Job Description

Discover. A brighter future.

With Discover, youll have the chance to make a difference at one of the worlds leading digital banking and payments companies. From Day 1, youll do meaningful work youre passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description



At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. Were all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Position Description:

Responsible for providing customers (new hires, managers/leaders, and HR partners ) consistent and timely guidance, and support related to talent movement, pre employment onboarding, audits, reports, learning, recruiting, employee records, terminations, and other transactions across Discover's core HR systems Leverage knowledge base and other available information to troubleshoot and resolve issues.

What Youll Do

* Develop a broad understanding of all HR programs, policies, and best practices / procedures in order to advise and resolve customer inquiries ranging from single questions to highly detailed issues.
* Complete a variety of back office related activities, including but not limited to talent movement, cyclical HR activities, audits, reports, learning, recruiting, responding to requests for data, maintaining personnel/new hire files, and other transactions across Discover's core HR systems. Consider impact of HR related transactions on
* Engage and consult with internal partners to (up to, and including, Vice Presidents) to develop strategic, credible relationships that advise on and troubleshoot gaps in hiring profiles and continually improve the pre-employment processes; assist peers in doing the same
* Periodically complete audit and reconciliation of data accordingly and leverage workflow tools to initiate and monitor completion on all activities in work lists. Update People Operations process and procedural documentation.
* Conduct periodic monitoring of end-to-end processes to ensure accuracy and regulatory compliance. Work with leadership to identify and address compliance issues and risks are brought to leadership
* Manage the onboarding process and experience for non-volume positions in multiple locations

Qualifications Youll Need

The Basics

* 4+ years of experience in HR Operations or other HR Related function (including training or communications); or 3 years Customer Service or HR Generalist
* 4+ years of Project Management, Communications, Documentation management, learning and development

Bonus Points If You Have

* Bachelor's degree in human resources, Business, Psychology, Communication or a business-related field
* 4-6 years of experience in HR Operations or an HR related function (including training or communications); 3 Years customer service experience or HR Generalist experience
* SHRM Certification
* Excellent communication (oral and written) skills, very detail oriented and must also have high sense of urgency and strong work ethic
* Proficient with Microsoft Office Suite
* Experience with Workday or other ATS systems preferred

LI-AP1 Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

US Benefits

Work Perks:

* 24-Hour Nurse Hotline & Telehealth Services
* 7 Paid Holidays
* Adoption Assistance
* Annual Flu Shots
* Commuter Benefits
* Employee Assistance Program
* Flexible Work Environment
* Group Auto, Home and Pet Insurance
* Healthy Eating Program
* Legal Assistance Plan
* Mothers Rooms
* Onsite Emotional Health Counselors
* Onsite Fitness Centers
* Onsite Weight Watchers at Work
* Paid Parental Leave
* Professional and Leadership Development Programs
* Recognition Program
* Service Anniversary Awards
* Tuition Reimbursement

Health:

* Annual health Evaluation and Health Coaching
* Critical Illness Insurance
* Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
* Health, Vision and Dental Insurance
* Life and Accident Insurance
* Long-term and Short-term Disability Insurance
* Onsite Health Services Center with Nurse Practitioner

Financial Wellness:

* 401(k) Savings Plan with Fixed and Matching Contributions
* Employee Stock Purchase Plan
* Financial Engines
* Financial Wellness for You Learning Programs

UK Benefits

* Competitive Salary
* Competitive Pension Scheme
* Annual Incentive Scheme
* Up to 25 days annual leave per calendar year
* Private Health Care is a taxable benefits
* Annual health assessments
* Flexi Fridays
* Eye Care Vouchers
* Perks @ Work
* Ride to Work (Cycle Scheme)
* Season Ticket loan
* You Care We Share (Charity program that has matching contributions)
* Volunteering Hours
* Study Leave (5 days)
* EAP- Employee Assistance Program
* Dental plan (Taxable benefit)