Job Description

Citi Ventures mission is to drive customer-focused innovation and cultural transformation that delivers new growth and value for Citi. At Citi Ventures, we invest in startups, pilot new technologies, and test new solutions and business models with the potential to transform the future of financial services. The Studio team in Citi Ventures develops digital products and services that foster economic vitality for people and communities. Based in San Francisco and New York, the team includes designers, UX researchers, product managers, software engineers, data scientists, and strategists working in a fast-paced, collaborative, startup environment with the backing of a major financial institution.

We are building a new multidisciplinary team in Citi Ventures Studio to promote the use of technology in reducing bias and delivering more equitable outcomes to communities of color. This team will have a dual focus on inclusive user experience and the role of data in reducing bias in creating equity, and will be a
key part of Citis Action for Racial Equity initiative.

Learn more about our work:

Ventures Studio mission and team: https://citi.com/ventures/studio.html
Our products: Worthi http://www.helloworthi.com/
Our products: City Builder http://citi.com/citybuilder
Racial Equity Action at Citi: https://www.citigroup.com/citi/racial-equity/

We are looking for an experienced and empathic Product Design Lead to join the Ventures Studio team. You will help define solutions that empower people and communities of color, and help to establish a center of excellence with standards and best practices on technology, data, and racial equity for the whole organization. This role will report to the Head of Design in Citi Ventures Studio.

What youll be doing

* You will work within a multidisciplinary team and lead our efforts to design artifacts that contain toolkit / standards / set of best practices that can help the organization reduce bias and deliver equitable outcomes for communities of color.
* You will have a dual focus on inclusive product design and be an evangelist that is able to build relations and champion this initiative in a large organization.
* You will contribute to the evolution of our existing products by finding opportunities that are tied to the Racial Equity initiative and you will collaborate closely with designers, engineers, user researchers, data scientists and product managers to envision and execute impactful product experiences.
* You will work closely with the Head of Design and User Research Manager to define design territories and strategic opportunities.
* You will guide a small team of designers to deliver on the initiative goals.
* You will present and communicate your work and rationale to key stakeholders and senior leadership.

What were looking for

* Has at least 7+ years of professional experience working in product design roles.
* You know what it takes to conceive, develop and launch successful products that are inclusive and driven by a positive impact mission.
* You have experience in creating standards, best practices, toolkits, design systems that were used for organizational and cultural change.
* Drive and knowledge around Diversity, Equity, and Inclusion work and thinking.
* An outstanding portfolio, demonstrating skills in end-to-end UX/UI and product design. Priority for case studies that are relevant to the Racial Equity Initiative at Citi.
* Highly fluent in state-of-the-art design tools.
* Ability to self-manage, self-motivate and deal with complexity and ambiguity.
* An empathetic champion for our stakeholders and users, and a team player.
* Experience working with and presenting to senior leadership and driving / evangelizing organizational and cultural change.
* Excellent organization and communication skills, and detail-oriented.

When you apply, please provide:

* Access to your portfolio of work with detailed case studies that provide details outcomes, process, and your specific role.
* 2-3 personal picks for products, websites and toolkits / design systems that are relevant and inspiring for the Racial Equity Initiative.

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Job Family Group:

Product Management and Development

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Job Family:

Digital Product Management

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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