Job Description

Job Description
This role is deeply involved in providing exceptional leadership for a designated number of strategic accounts with a distinct focus on organic growth and delivering operational excellence

ESSENTIAL DUTIES AND RESPONSIBILITIES (Incidental job duties may be included but must be indicated. Other essential and incidental job duties may be assigned)

* Partnering, consulting and communicating with Key Customer Management.
* Partnering, consulting and communication with Key internal stakeholders.
* Identifying, planning and executing growth strategies and tactics.
* Supporting change and transition activities, and monitors rollout schedules, targets and plans.
* Ensuring that all standardization programs have been set and are being utilized effectively.
* Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABMs standards.
* Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
* Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
* Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
* Following up and insuring problems and/or issues are resolved via work order management.
* Presenting information to the customer during key meetings and reviews.
* Work with internal and external vendors to ensure contract deliverables are consistently met.

Minimum Requirements

EDUCATION AND/OR EXPERIENCE (Include necessary licenses and specialized training.)

* Minimum of 8 years of relevant professional experience.
* Bachelors degree preferred or equivalent level of professional experience.
* Minimum of 4 years of major account experience.
* Minimum of 2 years of experience in the services sector.
* Ability to communicate and present effectively to all levels including executive.
* Ability to present to groups.
* Strong knowledge and experience in account management within the facilities services industry.
* Successful track record in selling and/or growing large, complex accounts required.
* Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.

PHYSICAL DEMANDS AND WORK ENVIRONMENT FACTORS (The factors described here are representative of those physical demands that must be met by an employee to successfully perform the essential functions of this job. The environmental factors described are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional factors, if applicable, must be specified.)

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.