Job Description

Mission Critical Lead Facilities Operator



About JLL



Were JLLa leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. Thats why were committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential.



Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If youre a leader of any level or experience and this job description resonates with you, lets talk.





What this job involves:

* Responsible for the operational management, effective daily leadership and administration of the Operator with the objectives of safely, efficiently and effectively operating infrastructure and systems in a cost-effective manner. This would include managing the scheduling of facilities operators to provide the required coverage at each shift at each location.

* The Mission Critical Lead Facilities Operator must ensure the highest level of professionalism, while meeting the clients needs, and a commitment to achieving the goal of 100% Uptime reliability of Mission Critical Facilities.

* This position is expected have the skills required providing direction to Mission Critical Facilities Operators and/or to self-perform preventative maintenance, repair and maintenance of building infrastructure systems. Responsible for protecting and improving the value of the clients assets and ensuring that building infrastructure systems continue to perform their intended function.

* Supervise and manage facilities operators and maintenance staff including training and personal development.

* Directly manage all vendor personnel or teams performing site infrastructure technical support that is not self-performed by the facilities operators (Annual OEM preventive maintenance, corrective maintenance, system upgrades, system replacements etc.).



Sound like you? To apply you need to have:

* Required: High School diploma or GED equivalent or technical training/degree.

* Desired: Certified Mission Critical Operator (CMCO).

* Desired: 7+ years related work experience, including supervisory experience as a Lead Facilities Operator or Assistant Lead Facilities Operator in a dedicated data center/mission critical environment and significant experience in managing a technically oriented team.

* Required: Operating Engineer or other applicable licenses and Universal CFCs license.

* Ability to understand and interpret design and construction documents relating to critical sites, spaces and systems. Work with design professionals to update drawings as required.

* Ability to clearly and quickly present complex technical information to clients.

* Proficient in basic computer applications and software such as Microsoft Office and email.

* A solid grasp of mathematics, the principles of physics and chemistry as they related to facilities management and mission critical operations.

* Demonstrated verbal/written communication skills.

* Ability to provide direction to Mission Critical Facilities Operators and/or to self-perform the repair, maintenance, and service required for continuous operation of all building infrastructure.

* Electrical (Uninterruptible Power Supply, Automatic Transfer Switch, Static Transfer Switch and Power Distribution Unit), generators, generator controls, fuel systems, switch gear, transfer gear and paralleling gear, lighting, energy conservation.

* Mechanical (Boilers, Chillers, Pumps, Cooling Towers, Water treatment, Air Handling Units, Computer Room Air Conditioning, Computer Room Air Handlers, plumbing)

* Fire / Life safety, suppression systems (dry & wet pipe), Gaseous, Early Warning Fire Detection, Very Early Warning Fire Detection (VESDA).

* Environmental controls systems- BMS, DDC, CMMS, Pneumatics.

* Construction (painting, doors, locks, wall and ceiling)

* Digital systems (fire alarm, building security, card access, CCTV)

* Subject matter expert and technical knowledge and understanding of mission critical systems, including HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure.

* Strong understanding of Mission Critical system operations, maintenance, engineering and design principles, practices, and procedures.

* Ability to think strategically and successfully articulate and sell an effective vision for best-in-class performance of mission critical facilities.

* Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.

* Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management.

* Experience in working on energized equipment (hot work).

* Ability to maintain calm under duress during service emergencies.

* On call 24 hours a day, 7 days a week, 52 weeks a year.



What you can expect from us

We succeed togetheracross the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.



Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.



We cant wait to see where your ambitions take you at JLL.



Apply today!



Apply quoting reference REQ130714 at jll.com/careers.





JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.