Whirlpool

Global Information Systems Manager, Brand and Digital Marketing

Posted on: 9 Feb 2021

Benton Harbor, MI

Job Description

Requisition ID: 41352

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the Worlds Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

FUNCTION OVERVIEW:

Currently, we are seeking qualified candidates for a Global Information Systems (GIS) Manager - Brand and Digital Marketing to join our GIS organization to build strong relationships with various stakeholders across North America (NAR) and partner with global Information Technology (IT) teams in the evaluation, recommendation and deployment of the best practices and technologies that will support the business strategic plans and cascade information to NAR teams. This position can be located remotely reporting to our Riverview Campus in Benton Harbor, Michigan.

JOB RESPONSIBILITIES:

* Lead capability and technology roadmap development for Brands and Digital Marketing.
* Manage all aspects of business systems analysis, design, development, installation, maintenance, and enhancement for mission-critical business systems for assigned strategic projects.
* Collaborate with across functions to understand the vision and requirements of the technology platform(s) and ensure Brand and Digital Marketing requirements are included and delivered successfully.
* Work closely with the business team, GIS and external vendors/consultant partners to translate business requirements into technical solutions and then translate technical solution requirements and implications back to the Brand and Digital Marketing business teams.
* Ensure solutions are implemented successfully for Brands and Digital Marketing.
* Provide leadership to the cross-functional teams delivering projects, assist in developing appropriate support from various technology and service departments and integrate activities with other departments to ensure the successful implementation and support of project efforts.
* Ensure all project deliverables needs are communicated between focus teams and other NAR GIS and business stakeholders and teams.
* On a day-to-day basis, lead and facilitate efforts designed to improve overall IT processes and systems while maintaining an absolute focus on the customer. These efforts include initiatives such as reducing defects, problems, driving work out of our processes, reducing cycle time and driving control plans.
* Keep abreast of new technologies and industry strategies in order to identify opportunities to improve project efforts.
* Mentor, coach and provide direction to direct/indirect team members.

Program / Project Management / Operations Responsibilities:

* Oversee / lead concurrent large projects and may act as or back-up project manager / scrum master for assigned projects / programs.
* Manage / lead multiple suppliers and maintains strong relationships.
* Lead multiple cross-functional teams simultaneously.
* Identify and leverage key stakeholders for project buy in and support.
* Develop and manage a project work breakdown structure/project plan.
* Assist in developing project delivery strategy, testing strategy, and deployment strategy.
* Proactively identify and manage key project risks and issues, escalating timely as needed.
* Ensure adherence to agreed upon scope, time, budget, and quality specifications for projects.
* Prepare for, lead, and facilitate key project meetings and/or agile ceremonies.
* Collaborate with, follow up with internal and external team members and stakeholders to drive completion of project activities and deliverables.
* Plan and execute testing and responsible for overall testing results and avoidance of defects.
* Plan and execute deployments and transition into ongoing support.
* Lead AMS and MOB activities and ensure incident management, change request and CAB processes are followed and adherence
* Create and maintain a project budget and forecast accurately.
* Drive use of Scaled Agile Framework (SAFe) Agile methodology.

MINIMUM REQUIREMENTS:

* Bachelors Degree in Engineering, Computer science, Information Systems or Business
* 5+ years professional experience leading multiple projects simultaneously using Agile and Project Management

PREFERRED REQUIREMENTS:

* Masters degree in Engineering, Computer Science, Information Systems or MBA
* Agile and Project Management certifications
* Prior experience implementing and utilizing MarTech, AdTech and CreativeTech tools and technologies such as Content Management Systems, Digital Asset Management, Product Information Management, Paid Advertising/Media and DMP solutions, Social Media platforms, etc.
* Experience using project management tools like JIRA/Confluence and Smartsheets preferred
* Interpersonal savvy, the ability to learn on the fly and drive results
* Executive presence including excellent oral and written communication skills
* Business acumen, coupled with the ability to communicate findings to both business and IT leaders in a way that can influence how organizations approach business challenges
* High level of curiosity and creative problem solving
* Negotiate multiple projects and with multiple vendors simultaneously
* System implementations, either as scrum master, project manager or technical lead
* Comfort level using different types of technologies, data architecture, integrations, testing and deployments
* Work cross functionally, influence and gather followership through thought leadership and early wins
* Translate technical concepts into language Senior Leadership and the broader organization can understand

RSRWH

About us

Whirlpool Corporation (NYSE: WHR) is the worlds leading kitchen and laundry appliance company, with approximately $20 billion in annual sales, 77,000 employees and 59 manufacturing and technology research centers in 2019. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world. Additional information about the company can be found at whirlpoolcorp.com

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Nearest Major Market: Niles
Nearest Secondary Market: South Bend
Job Segment: Information Systems, Branding, Information Technology, IT Manager, Brand Manager, Technology, Marketing

Whirlpool

Benton Harbor, MI

Whirlpool Corporation manufactures and markets home appliances and related products. It operates through four segments: North America; Europe, Middle East and Africa; Latin America; and Asia. The company’s principal products include refrigerators, freezers, ice makers, and refrigerator water filters; laundry appliances and related laundry accessories; cooking appliances and other small domestic appliances; and dishwasher appliances and related accessories. It also produces hermetic compressors for refrigeration systems.

The company markets and distributes its products primarily under the Whirlpool, Maytag, KitchenAid, JennAir, Amana, Roper, Admiral, Affresh, Gladiator, Estate, Inglis, Speed Queen, Hotpoint, Bauknecht, Indesit, Ignis, Laden, Privileg, KIC, Consul, Brastemp, Acros, Ariston, Sanyo, Diqua, and Royalstar brands. It sells its products to retailers, distributors, dealers, builders, and other manufacturers. The company was founded in 1898 and is headquartered in Benton Harbor, Michigan.

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