Wyndham Worldwide

Senior Manager, Revenue Management Strategy

Posted on: 8 Feb 2021

Parsippany, NJ

Job Description

Wyndham Hotels & Resorts is now seeking a Senior Manager, Revenue Management Strategy to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Job Summary

The Manager, Revenue Strategy will have executional oversight of implementing strategies and special projects for the portfolio. The candidate will take the lead on ensuring execution of cornerstone projects happens on time with the expected results. Furthermore, upon completion of the projects, the candidate will assume business-as-usual responsibility of the projects incorporating them in delivery of Wyndhams revenue strategy. The candidate will build and manage reports and tools used by the RM team, and will also work with business partners in Business Intelligence and IT on reports and tools to be built in Birst/Tableau. The position will liaise directly with other Revenue Management leaders, hotel user groups, IT business consultants, and project management to ensure integration of business requirements and implementation of any systems or solutions with minimal business disruption.

Responsibilities also include supporting data flow management (to and from any vendors and within Wyndhams data strategy roadmap), user acceptance testing, bug escalation and tracking, deployment planning, and ensuring there is sufficient business process around formally tracking service levels, return on investment, and measurement of incremental revenue market share and RevPAR. This team member will work closely with revenue generating partner departments such as revenue management, Ecommerce, GSO, Marketing, Loyalty, and Operations to recommend courses of action in terms of seasonal promotions and rate plan selling strategies.

Responsibilities

* Lead the efforts in the RM Department to successfully execute Wyndham revenue strategies through tools and systems at our disposal. This includes short term and long term strategies across all channels and segments
* Lead the efforts in execution of projects for revenue systems, processes, and strategies. This includes writing business requirements, deployment from the business side including resource planning, rollout, activation and ongoing support.
* Lead the reporting and analytical processes, and make recommendations on future courses of action, as it relates to brand and enterprise standard rate plans and promotions. With a focus on revenue generation, and by taking an analytical approach, work with brands, GSO, Ecommerce, and Marketing to recommend, create, and measure the results of brand and enterprise standard rate plans.
* Governance of company standards in rates, segments, promotions, to maintain quick deployment capability on the shelf capability for any strategy deployment in the least amount of time.
* Lead ad-hoc analytical projects as directed by RM Leadership, reporting out on various results of pilot programs, initiatives, or new projects.

Scope

This persons influence and direction will have indirect financial impact on the organization as it relates to leading the reporting efforts for a team of associates who make direct, financially impacting decisions with WHR properties.

Abilities/Key Competencies/Skills
Ability to work effectively in a fast-paced complex environment.
Ability to work simultaneously on a number of initiatives and priorities often under pressure.
Results orientated and dependable.
Ability to work without specific instructions in an ambitious environment; problem solve.
Ability to make business decisions with integrity and honesty.
Ability to work well both independently and as part of a team to achieve goals and targets.
Excellent interpersonal and communication skills (both written and verbal) to work with people at all levels and from all backgrounds and parts of the world.
Ability to effectively prioritize tasks and work on multiple projects or work streams simultaneously.
Self-starter, exhibiting initiative, confidence, professionalism and good judgment.
Flexibility during times of change and open to multiple points of view and possible solutions.
Liaise with project stakeholders on an ongoing basis to ensure successful implementation of solution.
Ability to capture and articulate business needs with diverse stakeholder with varying perspectives.
Identify and resolve issues and conflicts that may arise in a project cycle.
Identify and communicate to leader project risks, assumptions, dependencies, and critical paths.

Experience & Education

Bachelor's Degree in business, IT, finance, statistics, or other related field required.
4+ years of progressive and successful work experience in analytics, revenue management, project management, project delivery and execution, or related field in the travel industry.
Successful experience managing projects, networking with multiple departments within a large organization.
A comprehensive understanding of the hotel industrys franchise ownership model, distribution landscape and revenue management systems is beneficial.
An understanding of current and emerging travel industry reporting and tools is beneficial.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Wyndham Worldwide

Orlando, FL

Our global presence in 110 countries at more than 200 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership, exchange and rental company.  Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. 

Beliefs and Values

What we believe . . .

We believe in putting the world on vacation.

Vacations fuel our company, our careers and the lives of our customers. We open the world to travel. We celebrate the joy of the journey and the delight of the destination.

We believe in finding your perfect place.

Wyndham Destinations enables you to own vacations forever, exchange for a new view, or rent for a visit.

We believe in hospitality with heart.

Vacations deliver some of life’s best memories, and our global team is here to help you make the most of our big, wide world.

Our world is your destination.(SM)

Wyndham Destinations Core Values:

The execution of our strategy is firmly anchored by our culture — the foundation comprised of the shared values, competencies and spirit of our global team. Aligned with our vision to put the world on vacation, our values are the HEART of Wyndham Destinations:

Hospitality
Engagement
Accountability
Respect
Teamwork

We recognize that our impact on customers, associates, and communities strengthens lives. Wyndham Destinations thrives upon the commitment of our 24,000+ associates, and we foster a culture that unlocks the full potential for success as a company, and as individual and team contributors.

 

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