Job Description

Job Summary

With limited input and using specialized knowledge and skills obtained through education and experience, provides strategy direction, message development, and communication planning and implementation to increase the understanding of corporate vision, business strategies and individual projects among the company's audiences (internal and/or external). Develops and helps to implement the strategy for new and existing communication channels to increase awareness and support corporate objectives and provides regular reporting for channel and message readership/impact. Establishes and maintains effective working relationships at all levels of the organization.

Essential Duties and Responsibilities

Provides strategic direction, message development, and communication planning for corporate level, cross-department, and departmental initiatives

Gives tactical support and oversees communication plans

May oversee the daily management of a channel or channels

Consults with internal and external constituents to identify communications goals and objectives; executes solutions for high-impact projects/initiatives

Backs up management of other communication channels as needed

Participates in prioritization of firm communications

Edits work of others

Monitors channel absorption; prepares reports for management

From metrics and other data, recommends channel content alterations and improvements

Manages implementation of channel communication projects

Performs other duties and responsibilities as assigned

Establishes and maintains relationships with all levels of management, particularly within areas of support

Effectively represents firm values and communications principles within meetings

Qualifications

Knowledge of

General communication strategies and tactics

Concepts, principles, practices and techniques for writing and developing communications plans and related content

Investment concepts, practices and procedures used in the securities industry

Financial markets and products

Microsoft Outlook suite

Publishing systems

Skill in

Creating communications plans that blend attention to detail with flexibility and effective messaging

Writing intranet page copy, articles and other collateral as required

Proofreading copy written by others

Conducting research and analysis

Preparing presentations

Operating standard office equipment and using required software applications, including standard graphics and publishing software

Ability to

Think logically and analyze and solve problems

Partner with other functional areas to accomplish objectives

Make independent decisions when appropriate

Influence decision making and action when appropriate

Manage confidential firm information prior to internal or public release

Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed

Incorporate needs, wants and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices

Attention to detail while maintaining a big picture orientation

Gather information, identify linkages and trends, and apply findings to assignments

Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Communicate effectively, both orally and in writing

Work independently as well as collaboratively within a team environment

Provide a high level of customer service

Educational/Previous Experience Requirements

Bachelor's Degree and two (2) years' experience in marketing, communications or similar field

OR ~

Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications

None Required.