Mgr, Communications-Regional- Teterboro, New Jersey
Posted on: 8 Feb 2021
Teterboro, NJ
Job Description
Job Description
Mgr, Communications-Regional - Teterboro, New Jersey - Monday - Friday
Basic Purpose:
The individual in this role will report directly through the HR function with a dotted line to the General Manager, as well as a dotted line into the central Communications function. It is expected that the individual will collaborate, learn from and share best practices among Communications colleagues.
The individual in this role will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the East service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments.
Duties and Responsibilities:
Serve as day-to-day communications partner to General Manager and East senior leadership team.
Develop and executive visibility framework for the GM Senior Leadership Team in support of the broader, company message.
Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the East Region.
Execute and measure annual, quarterly and monthly communications programs that drive engagement of the companys diverse, multi-shift employee base.
Partner with leaders and Human Resources on employee engagement toward a positive cultural shift.
Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as: varying employee levels, departments, geographies, etc.
Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
The individual in this role will use Quest Management Systems (QMS) tools and resources as necessary.
Competencies:
Creativity and innovation
Ability to see the big picture and communicate in a clear and concise manner
Excellence in written communications, ability to write persuasively
Ability to use visuals and other non-written means of communicating in presentations
Skilled in best practices around public speaking so as to guide senior leaders effectively
Capability to interact with all levels of the organization; approachable to front-line/hourly, customer facing and lab operations
Ability to work independently, self-directed while also collaborating as part of a larger matrixed team
Qualifications:
Education Preferred:
Bachelors degree in liberal arts, business, communications, media, human resources or organizational development
Work Experience:
7-10 years experience planning and executing communications, particularly during periods of extensive change. Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred
Physical and Mental Requirements: None
Other:
Excellent MS Office Skills, especially PowerPoint
Knowledge of internal communication platforms, software and tools is important
Working understanding of external communications, media and social media is a plus
Exceptional written and verbal communications
Effective interpersonal skills is a must
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
