You could be the one who changes everything for our 24 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national Fortune 50 and rapidly growing organization, our mission is fueled by exceptional talent.
About Us:
We are revolutionizing the world of healthcare through digital transformation and building a world-class software engineering practice. Our high caliber team delivers leading edge technology and drives innovation to solve complex business challenges. Using collective innovation we are turning visions into action and challenging what is possible to support the healthcare of 1 in 15 individuals.
About You:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. You are highly agile, excel in fast-paced environments and willing to push outside your comfort zone. You are ready to find your purpose at work
The Role
We are transforming technology and creating a digital evolution that will empower Centene to better serve our members. The Sr. Business Process Improvement Manager identifies processes and opportunities for improvements.
As a Sr. Business Process Improvement Manager, you will:
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* Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies
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* Prioritize and lead process improvement activities across the enterprise in support of all departments and functional areas
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* Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized
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* Consult with senior leadership and provide analysis and advice on a variety of performance and process related topics
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* Provide training and guidance to project teams and functional areas to assist with the implementation and maintenance of process improvement activities
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* Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status
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* Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps
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* Evaluate completed process improvement projects to identify and implement best practices and lessons learned
Additionally you will bring:
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* Bachelor's degree in related field or equivalent experience. MBA or MHA preferred.
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* 6+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.
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* Previous working knowledge of process mapping and design, statistical applications and project management software.
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* Licenses/Certifications: LEAN/Six Sigma Black Belt or Master Black Belt certification preferred.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
title:Senior Business Process Improvement Manager (IT)
Tampa, FL
WellCare Health Plans, Inc. provides government-sponsored managed care services. The company operates in three segments: Medicaid Health Plans, Medicare Health Plans, and Medicare Prescription Drug Plans (PDPs). The Medicaid Health Plans segment offers plans for beneficiaries of temporary assistance for needy families, supplemental security income, and aged blind and disabled residents; and other state-based programs, such as children's health insurance programs and long-term services and supports programs for qualifying families who are not eligible for Medicaid.
The Medicare Health Plans segment provides Medicare, a federal program that provides eligible persons aged 65 and over, as well as some disabled persons with a range of hospital, medical, and prescription drug benefits; Medicare Advantage, a Medicare’s managed care alternative to the original Medicare program, which offers individuals standard Medicare benefits directly through Centers for Medicare & Medicaid Services; and coordinated care plans that are administered through health maintenance organizations and require members to seek health care services and select a primary care physician from a network of health care providers.
The Medicare PDPs segment provides Medicare part D PDP plans to Medicare-eligible beneficiaries. Its PDP plans offer national in-network prescription drug coverage, including a preferred pharmacy network. As of December 31, 2018, the company served approximately 5.5 million members in the United States. WellCare Health Plans, Inc. was founded in 1985 and is headquartered in Tampa, Florida.