Job Description

Job Description

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
Work focus time horizon is generally medium to long term with moderate to high focus on strategic planning
Requires expert process management knowledge and proficiency in the risk profile for team processes supported
Leads teams with multiple points of internal and external contact (may include direct contact with Customers)
May manage over a diverse geographic jurisdiction
Oversees management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area
Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate
Involves regular contact with cross-functional teams across TDBG or external contacts and/or customers

Customer Accountabilities:

Manages a group of AML & Sanctions professionals providing operational support to partners
Acts as key liaison with partners and external groups and provide subject matter expertise at the department level
Key escalation point for significant risk/exceptions
Monitors service and control standards against, overall business / department objectives
Develops and maintains effective working relationships with internal and external partners for the purposes of delivering optimal customer service
Coaches to ensure operational problems are handled appropriately, and participates in the negotiation and resolution of complex and/or escalated issues where necessary

Requirements

University degree/college diploma or equivalent
10+ years experience in Law Enforcement
Advanced knowledge of AML operations standards, procedures, laws, rules and regulations
Knowledge of risk management environment, standards, regulations and mitigation
Knowledge of current and emerging trends
Skill in managing budgets and resource allocation
Skill in mentoring, coaching and performance management
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to lead, plan, implement and evaluate program/project activities to ensure completion
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to process and handle confidential information with discretion
Ability to establish goals and objectives that support the strategic plan
Ability to contribute to strategic direction of the AML Operations strategic initiatives and projects

Hours

40

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.