District Loss Prevention Manager

Dick's Sporting Goods
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Posted on: 7 Feb 2021

Phoenix, AZ

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Job Description

Description

DICKS Sporting Goods is seeking a Big Box Retail District Loss Prevention Manager to oversee Loss Prevention functions in the Phoenix, AZ district.

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. Were committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the worlds greatest sports team.

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss.

Essential Functions of this position include:

* Support, promote, and actively demonstrate company values with related customer service

* Develop strong, customer-focused relationships with Store Operations and Human Resources partners

* Analyze key metrics to identify potential operational deficiencies and financial risks by store and district

* Implement, coordinate, and manage all aspects of the Loss Prevention program

* Assess, teach, coach and train regarding loss prevention, compliance, operational, safety, and new store topics

* Actively participate in self-development for improvement in current role and for future promotions

* Proactively monitor controls and conduct local and remote surveillance to identify possible dishonest activity (both internal & external

* Effectively network with retail and government resources to identify, investigate, and address organized retail crime (ORC activities

* Direct physical inventory preparation, execution, and variance research processes

All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Qualifications

Success Profile:

* 7+ years of Loss Prevention experience or related retail experience with at least 3 years in a multi-unit environment

* Interview/Interrogation training and practical skills (Wicklander-Zulawski certification required

* Loss Prevention Certified (LPC preferred

* Certified Forensic Interview (CFI preferred

* Must possess a valid drivers license

* World-class customer service skill and interpersonal/communication skills

* Strong problem-solving ability and analytical skills

* Proficiency in MS Office

* Flexible availability including nights, weekend, and holidays

* Ability to meet Federal requirements for handling and processing firearm transactions

* Must be able to keep confidences and consistently operate in a direct and truthful manner

* Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls

* Strong conflict management skills with the ability to work alone in stressful situations

Additional Compensation:

* Quarterly and Annual Bonus Programs
* Annual Equity Grant Eligibility

DICKS Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Dick's Sporting Goods

Coraopolis, PA

The Story begins ...

DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.

Dick’s grandmother asked how much it would cost to build the store himself. Dick said it would cost $300. His grandmother then went to the cookie jar where she kept her life savings and gave him $300 and told him “do it yourself.” Dick used that money and his relentless work-ethic to open a bait-and-tackle shop in Binghamton. By the late 1970's, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today.

...and lives on

Ed Stack is the current CEO and Chairman of DICK’S Sporting Goods. He and his siblings are responsible for taking two stores and growing the chain. DICK’S continues to offer the finest quality products at competitive prices, supported by teammates with a passion for sports. DICK’S Sporting Goods went public on the New York Stock Exchange on October 15, 2002 under the ticker symbol DKS.

Today, headquartered in Pittsburgh, PA, DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories. As of May 1, 2019, the Company operated more than 720 DICK'S Sporting Goods locations across the United States, serving and inspiring athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated teammates, in-store services and unique specialty shop-in-shops dedicated to Team Sports, Athletic Apparel, Golf, Lodge/Outdoor, Fitness and Footwear.

DICK’S also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as DICK’S Team Sports HQ, an all-in-one youth sports digital platform offering scheduling, communications and live scorekeeping through its GameChanger mobile apps, free league management services, custom uniforms and fan wear and access to donations and sponsorships. DICK'S offers its products through a content-rich eCommerce platform that is integrated with its store network and provides customers with the convenience and expertise of a 24-hour storefront.