Job Description

Job Description

The Operational Risk Sr Group Mgr is a strategic professional who closely follows latest trends in own field and adapts them for application across Citis businesses. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers and regulators. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

The key focus of this role is on the development of metrics and analytics related to Processing Risk. The Processing Risk Metrics and Analytics Lead should have significant experience and comfort around the extraction and analysis of large, complex data sets and a working knowledge of statistics and relational databases. Experience with Tableau is a plus. While not necessarily required, experience with operational risk and banking systems / data highly valuable.

Responsibilities:

* Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
* independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
* Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
* Works with colleagues in other areas of Risk Management, Finance, Compliance/Control and the Businesses to assure appropriate management of Operational Risk processes:
* Facilitates accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
* Promotes the use of risk indicators.
* Supports corporate initiatives, including those related to Operational Risk and the alignment of capital assessments with risk management objectives.
* Drives the strategic direction of Operational Risk Management for the Consumer group, working with colleagues around the globe to:
* Identifies emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.
* Analyzes operational risk data (typically losses, metrics or assessment results) to identify areas of excessive risk and to ensure that mitigation efforts are having the desired effect(s).
* Investigates causes for metrics that are deviating from trends and escalate situations that pose excessive risk(s).
* Identifies root causes of major internal losses and ensure actions are taken to reduce the risk of loss from similar causes.
* Upholds the Operational Risk Policy:
* Provides Operational Risk oversight to assure policy and regulatory compliance.
* Facilitates adherence to specific regulatory requirements for the Consumer franchise, including the International Convergence of Capital Measurement and Capital Standards ('Basel II').
* Interfaces with Regulators on Operational Risk matters.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

* The Processing Risk Metrics and Analytics Lead should have significant experience and comfort around the extraction and analysis of large, complex data sets and a working knowledge of statistics and relational databases. Experience with Tableau is a plus.
* Experienced in Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.
* Demonstrated analytical ability; asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
* Proficient in developing new ideas to mitigate risk and improve current processes.
* Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of stress shocks including fat-tailed risks. Well-versed in reviewing the dimensions of franchise risk.
* Advanced Leadership skills Operates as a leader, with an understanding and appreciation for diverse backgrounds.

Education:

* Bachelors/University degree, Masters degree preferred and managerial experience

The candidate will have significant, senior level experience developing, implementing, and communicating wholesale framework and process transformation initiatives to support regulatory responses and business process optimization with a focus on the reduction of Processing Risk.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

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