Job Description

The Program Mgmt Intmd Analyst is required to conduct qualitative inspections of project artifacts against published standards and procedures. In additional will also will provide metrics, trends and observations to project managers as well as providing input to process and standards changes.

The position will as part of the ICG O&T Control Effectiveness organization:

* Identify key quality and control risks in projects that impact application reliability, stability and availability through efficient, effective and accurate control and quality focused inspections

* Through a range of review processes, provide technology and operations managers with ongoing monitoring of the compliance and quality status of their key projects and programs

* Provide technology and operations with quantitative measures as well as qualitative observations and recommendations on major themes and trends related the work efforts

* Contribute to the ongoing enhancement of the teams toolset, including Microsoft-based and Qlikview dashboard solutions.

* Liaise with specific technology management organization highlighting areas of risk and solutions to mitigate that risk.

Knowledge / Experience:

* Knowledge of Software Development Lifecycles and related standards and policies (including various methodologies eg Agile, Iterative, and traditional waterfall)

* Understand industry processes and quality standards, industry trends

* Experience of developing and/or promotion of project best practices.

* Experience in financial services organization

* Training / certification in an established process framework (ITIL, CMMi, PMP, etc.) is desirable

* A technical background in development, testing, infrastructure is desirable.

Skills:

* Excellent interpersonal, written and verbal communication skills

* Good organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy

* Ability to influence others and quickly earn the confidence of others

* High level of attention to detail

* Strong working knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills

* Quick learner and able to work in a diverse, global environment

Qualifications:

* 2-5 years relevant experience



Education:

* Bachelors/University degree or equivalent experience



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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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